Field Sales Manager

In a Nutshell…

We have an exciting opportunity for a Field Sales Manager to join our team within Vistry East Anglia, at our Peterborough office with regular travel to sites across the region. As our Field Sales Manager, you will work with the sales teams to ensure the agreed sales targets and objectives are met through the effective management of people and activities in line with the Customer Journey. Motivate and support teams to perform to the best of their ability and achieve the required performance.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let's cut to the chase, what's in it for you…

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values – Integrity, Caring and Quality
• Previous experience in sales for a volume house builder
• Proven ability to meet and exceed personal sales target
• Experience of working with multiple stakeholders across different disciplines
• Excellent IT skills and proficiency with MS Office
• A good understanding of the sales and legal process.
• Strong attention to detail.
• Excellent organisational skills
• Able to produce accurate work, in a high pace environment.
• Business and commercial awareness
• Able to communicate effectively at all levels within the business
• Able to work both as part of a team and independently when required
• Confident when dealing with challenging customers
• Ability to maintain an effective line of communication between Sales Management and Sales Consultants
• Willing to work weekends as and when required by the business
• Full UK Driving License with a willingness to travel within the region

Desirable…

• Level 3/4 Customer Service or Sales qualification.
• 5 GCSEs or equivalent including Mathematics and English (at C grade or above)
• Experience of managing a team

More about the Field Sales Manager role…

• Train, motivate and lead the on-site sales team to achieve agreed KPI's, including but not limited to, sales rates and CRM usage.
• Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example
• Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and act if required
• Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant
• Ensure sales are negotiated to required sales rates, achieving maximum revenue with minimal incentives.
• Close supervision of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions with specific attention to monthly forecast, ensuring all are working to a common goal and stakeholders are aware of potential risks.
• Maintain strong knowledge of the local market, for both new build and second-hand competitors, with awareness of the market conditions. Make recommendations for improvements to marketing activity in order to drive enquiries
• Responsibility for the successful operation of the marketing suite, including H&S, site presentation & staffing.
• Provide market research information in order to agree sales volume and prices.
• Work with other departments to plan plot releases to ensure the optimum mix, and availability of units. Ensure any customer and / or plot issues are dealt with in a timely manner.
• Attend internal and external meetings as required and ensure completion of relevant reports.
• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
• Ensure compliance with H&S and any other mandatory training requirements across the team
• Ensure Vistry SOPs and H&S policies and procedures, are observed by the team at all times.
• Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Follow the principles of Vistry values of ICQ at all times
• Assist with internal or external audits as required in line with Vistry Values of ICQ.

Finally, let's tell you a bit more about us…

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

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