Front of House

Job Summary - Front of House

Crazy and creative, perfectionist and precise, part Alice in Wonderland, part Wonka emporium, The Fat Duck Group is unlike anywhere else in hospitality.

Working here will give you the chance to take a trip down a rabbit hole to explore every possibility offered by gastronomy – and maybe even a few impossibilities.

That is what makes us different from everyone else. We believe in a restaurant experience that is playful and theatrical, stirring the imagination and the emotions. (It's not surprising one of our dishes is called Like a Kid in a Sweetshop.) We have an incredible team who share our beliefs and get a lot of fun and excitement out of delivering that to the table.

Wouldn't you like to join such a team? Currently we are looking for Front of House team members to join our team.

Benefits for our team members:

• Company events
• Company pension
• Meals on duty - Fresh fruit every day.
• 50% Employee discount at group restaurants
• Free parking
• Long service bonus
• Career growth
• Discounted Gym membership
• Referral programme
• Employee assistance programme
• Training and development opportunities - Level 2 food safety, WSET, Barista skills, Stagier opportunities at other establishments

Responsibilities

• Greet and welcome guests with a warm and friendly attitude.
• Take accurate food and drink orders.
• Advise on food and wine menu choices
• Be knowledgeable about the dishes and history of the restaurant.
• Manage multiple tables efficiently while maintaining high standards of service.
• Collaborate with kitchen staff to ensure smooth service.
• Handle guest inquiries and resolve any issues with professionalism and courtesy.
• Maintain cleanliness and organisation of the dining area.

Requirements

• Previous experience in hospitality, restaurant or a customer facing environment
• Excellent time management skills to handle busy service periods effectively
• Ability to provide outstanding guest services with a positive attitude
• A willingness to learn about menu items and company history / values
• Strong communication skills, both verbal and written, to interact with guests and team members effectively

About The Fat Duck Group

Founded by world-famous chef Heston Blumenthal, The Fat Duck Group comprises four restaurants that between them hold a total of 7 Michelin Stars.

Its flagship restaurant, The Fat Duck, is located in Bray, Berkshire, England. Established in 1995, it has been held three Michelin stars since 2004, one of only 10 restaurants in the country to hold this accolade. It is also the only restaurant in Britain to have been voted Best Restaurant in the World's 50 Best.

The group also has two restaurants inspired by Heston's fascination with historical British gastronomy: the two-Michelin-starred Dinner by Heston Blumenthal in London, and the recently launched Dinner by Heston Blumenthal in Dubai, which gained a Michelin star within six months of opening.

Finally, there is The Hinds Head in Bray, a Michelin-starred pub offering elevated traditional and historic British dishes, highlighting wonderful local supply and collaborating with local artisans. It is home to an excellent wine list, curated by The Fat Duck, and cocktails developed in house using world class equipment.

Please note: This role is not eligible for visa sponsorship if you require it to work in the UK.

More information about eligible roles and occupations can be found here:

Skilled Worker visa: Overview - GOV.UK