Current jobs related to Senior Technical Account Manager - London, Greater London - Veriff

  • Senior Technical Accounting Manager

    2 weeks ago

    London, Greater London, United Kingdom Sony Interactive Entertainment Full time £90,000 - £120,000 per year

    Why PlayStation?PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and...

  • Senior Technical Account Manager

    6 days ago

    London, Greater London, United Kingdom Thanks Ben Full time £60,000 - £100,000 per year

    Our MissionWe're not your average benefits platform – we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they...

  • Senior Manager – Technical Accounting

    10 hours ago

    London, Greater London, United Kingdom WPP Full time

    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New...

  • Senior Manager – Technical Accounting

    10 hours ago

    London, Greater London, United Kingdom WPP Full time

    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New...

  • Senior Technical Account Manager

    6 days ago

    London, Greater London, United Kingdom Ben Full time £100,000 - £150,000 per year

    Our MissionWe're not your average benefits platform – we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they...

  • Senior Technical Account Manager

    2 days ago

    London, Greater London, United Kingdom Pendo Full time £80,000 - £120,000 per year

    Pendo's Technical Account Managers serve as strategic partners who deliver proactive technical guidance to maximize customer value realization. These professionals bridge the gap between business objectives and Pendo platform capabilities, working closely with Pendo customers to optimize their investment.SeniorTechnical Account Managersfunction as trusted...

  • Technical Accounting Manager

    1 week ago

    London, Greater London, United Kingdom Jobs via eFinancialCareers Full time £80,000 - £96,000 per year

    Job Title:Technical Accounting ManagerLocation:London (hybrid workingRole Type:6 month contractDay Rate:£600 to £700 per dayRole Purpose:To apply specific subject matter expertise, related accounting principles and regulatory standards to effectively and efficiently carry out high value/highly complex accounting activities within their discipline;...

  • Senior Technical Account Manager

    8 hours ago

    London, Greater London, United Kingdom Okta Full time

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of...

  • Technical Accounting Manager

    8 hours ago

    London, Greater London, United Kingdom Equifind Full time

    Job DescriptionA growing financial services organisation is looking for a Technical Accounting Manager to take ownership of complex IFRS matters, hedge accounting, and high-quality financial reporting. This is a visible, specialist role suited to someone who enjoys shaping accounting policy, solving technical problems and working closely with senior...

  • Senior Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Jobs via eFinancialCareers Full time £70,000 - £100,000 per year

    Senior Technical Account Manager - Portfolios - Italian SpeakerLocationLondonBusiness AreaDataRef # Description & RequirementsBloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this...

Senior Technical Account Manager

2 weeks ago

London, Greater London, United Kingdom Veriff Full time £80,000 - £120,000 per year

At Veriff, our Go-to-Market (GTM) Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic, global team dedicated to growing our customer base and enhancing our brand's global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. We are seeking an experienced and dynamic Senior Technical Account Manager to join our
EMEA
Account Management team to support our key enterprise and strategic accounts across the region.

In this role, you will be the trusted technical advisor for our most complex EMEA customers, including government entities and key strategic partners. You will ensure seamless collaboration between the Go-to-Market (GTM), Product, Solutions Engineering, and Support teams, providing expert architectural and operational guidance to maximize the value derived from our solution.

You'll Help Us Protect Honest People Online By

  • Leading Complex Technical Engagements:

  • Serving as the primary technical point of contact and trusted advisor for strategic EMEA accounts, including those involving complex, multi-system integrations and high-stakes regulatory environments, such as government entities and large partnerships.

  • Coordinating highly complex, cross-functional technical projects across EMEA accounts, managing timelines, resources, and dependencies to ensure all stakeholders are aligned and project goals are met.

  • Providing expert architectural and operational guidance to customers, including technical due diligence, solution design, and security/compliance alignment for IDV integration projects.

  • Driving Customer and Partner Success:

  • Driving the customer journey from complex integration/onboarding to full adoption and sustained value realization.

  • Working closely with large, enterprise customers and partners to define, set, and achieve clear, strategic project milestones, supporting their onboarding, growth, performance optimization, and overall success with Veriff's solutions.

  • Identifying technical blockers and risks in complex integration projects and defining mitigation plans on the critical path to ensure successful go-lives.

  • Cross-functional Technical Alignment and Advocacy:

  • Serving as a key liaison between EMEA Account Managers, Solutions Engineering, and Product teams to ensure alignment on technical requirements, regulatory needs, and timelines for customer onboarding and go-lives.

  • Facilitating communication, tracking action items resulting from complex customer engagements and escalations, and supporting the preparation and delivery of crucial technical communications.

  • Working closely with the GTM and Product teams to ensure all necessary technical deliverables for the customer, including complex documentation, deep-dive integrations, and tailored testing strategies, are completed on time.

  • Operational Excellence and Strategic Insight:

  • Maintaining meticulous project documentation, including schedules, progress reports, risk logs, and complex account health metrics, providing regular status updates to leadership.

  • Adopting a data-driven approach to decision-making and progress tracking for key accounts, translating technical performance into strategic business insights for customers and Veriff.
  • Coordinating with support and engineering teams to troubleshoot high-priority, complex technical issues and ensure sustained success and operational health for strategic accounts.

You are the right future Veriffian for the job if you have/are:

  • 6+ years of experience as Principal Technical Support, Solutions Engineering, Software Engineer, or Technical Account Management for a SaaS software company.
  • Proven ability to manage clients effectively, take initiative, lead complex projects and global teams, and perform hands-on technical work with a strong sense of accountability.
  • Deep technical knowledge of software architecture, APIs, complex integration methods, and cloud infrastructure, preferably in the KYC/IDV or a high-compliance industry.
  • Bachelor's degree in Computer Science, Engineering, Math, or a related field (or equivalent experience).
  • Fluency in English.
  • Excellent communication skills, both written and verbal, with the ability to translate complex technical information to non-technical stakeholders (including C-level executives).
  • Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
  • Ability to work effectively with cross-functional teams, including engineering, support, GTM, and product management.

You're An Especially Awesome Match If You Have/are

  • Experience managing strategic accounts in the EMEA region with a focus on compliance (e.g., GDPR, PSD2) and high-stakes sectors like government, financial services, or regulated industries.
  • Strategic thinking with the ability to align complex technical projects to business objectives.
  • Language skills: English (C1 (Proficient User) or C2 (Mastery) ), with French / German (or other major EMEA languages) as secondary
  • Strong stakeholder management across engineering, product, marketing, and sales teams.
  • Experience with customer-facing technical support or troubleshooting.
  • Familiarity with tactics to manage and grow accounts, particularly in complex, regulated markets.
  • Experience within the IDV/KYC industry.

Why Veriff?
We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...

  • Extra recharge days per year on top of your annual vacation days
  • Stock options that ensure you share in our success
  • Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally
  • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs
  • Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you
Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

BL #SPN