Infrastructure Engineer

razorblue role:

We are looking for an
Infrastructure Engineer – Consulting
to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass delivering real-world solutions that make a difference for our clients. You'll get involved in everything from project planning through to delivery and handover, all while working alongside a supportive and knowledgeable team.

Typical projects include a mix of on-premise and cloud work, so no two days are the same. You might be configuring new cloud services, migrating Microsoft 365 environments, deploying or upgrading virtual servers, installing and securing firewalls, setting up VPNs, or implementing backup and disaster recovery solutions. There's plenty of variety, and you'll often be hands-on with new technologies, helping clients modernise their systems and improve reliability, performance, and security.

Project Delivery (80%)

• Delivering implementation projects that meet scope, budget, and time targets
• Producing clear, professional documentation to support both clients and internal teams
• Managing effective handovers to Service Delivery to ensure a seamless transition
• Implementing new technologies that add real value to client environments

Project Planning  (20%)

• Scoping and Planning successful projects

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must

This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. You'll need to be comfortable with a bit of flexibility and understand that sometimes the best time to deliver or cut over a system is outside of standard business hours.

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

• Qualifications
• Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP)
• Microsoft 365/Azure
• Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manage
• Cloud
  -  Experience with public and private cloud such as AWS and Azure
• Virtualisation
• Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
• VOIP
• Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems
• Security
  - Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions.
• Windows Server
• Installation and configuration
• Storage
• Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters
• Remote Desktop Services
• Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud)
• Networking
• Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls
• Endpoint Support
• Experience with Windows desktop, application, tablet and mobile device support
• Soft Skills
• Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of
  £45,000 - £50,000
  per annum depending on skills and knowledge
• Hybrid working
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join
  us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

*To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding*