Global Category Manager

Job Type:

Contractor

Build a brilliant future with Hiscox

Global Category Manager (Professional Services)

Reporting to Head of Business Services Sourcing

6mth Day rate Contract - inside IR35

Position Overview

Following a period of rapid growth, Hiscox has around 3,000 employees across a number of business units and countries and is deploying a new platform 'Hiscox Marketplace' for procurement, vendor management and payments across all regions. It is an exciting time to be joining Hiscox. With sponsorship from the Board, Procurement has a key role in supporting the delivery of the Fit for 10X program, a plan to ensure Hiscox is best placed for significant expansion over the next 5 years.

The Global Category Manager will establish relationships with stakeholders across the UK and Europe/US to ensure that procurement is aligned to deliver the benefits of Hiscox Marketplace and the Fit For 10X business objectives.

Where sourcing activity is material, high profile or high risk then the Category Manager will lead the procurement activity from market analysis through to contract signature. They will also provide advice and support to the business when managing vendors on a day to day basis.

The role will be accountable for improving spend management in the Professional Services category as well as contributing to Group procurement strategy, supporting the use of Hiscox Marketplace the global procurement platform used across the business in all regions and to provide consistent and professional procurement practice. As well as maintaining and developing the Global Category Plans for Professional Services.

Responsibilities:

• Supporting Business Unit leads and senior managers across Hiscox to fulfil Professional Services business requirements via the use of the Professional Services panel.
• Maintain good working relationships with key stakeholders in Finance, London Market, UK Retail, US and Europe by providing expertise on contracts and Statements of Work. Ensure category analysts complete signature process on your behalf.
• Lead sourcing and procurement activity across the UK for High to Medium materiality contracts, whilst providing advice and support to colleagues undertaking lower materiality procurement activity such as tenders or renewal negotiations.
• Embed the use of Hiscox Marketplace and policies as required to deploy best-practice based processes.
• Creation and ongoing drive of value whilst adhering to Hiscox company values.
• Input into the creation of Group Sourcing Category Plans and the identification of demand and procurement savings reduction opportunities across the UK and beyond.
• Undertake and input into the creation of procurement MI and Reporting such as savings and volumes of requests. Report and any other tasks or requirements as required by Hiscox from time to time.

Skills:

• Experience as a Global Category Manager within Professional Services.
• In-depth knowledge of procurement, vendor and management principles and best practices.
• Strong negotiation skills and experience of large commercial deals across Professional Services spend.
• Experience of Supplier Performance Management to support the business with monitoring of SLA's, KPI's to measure and maintain highest performance standards from key strategic suppliers
• Expert knowledge of legislative and regulatory requirements, as well as understanding of standard contractual terms and conditions to mitigate legal risk.
• Team player at executive level to collaborate with Business Units and functional partners in Finance, and Operations across the Hiscox Business Units.
• Excellent communication skills in order to get the "voice of the internal customer" and to understand the company culture and how to best communicate procurement's value to it.
• Strategic mindset and problem-solving skills with proactive, driven approach to change.
• Change management skills and self-awareness to take varying approaches with a dynamic set of stakeholders.

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

Apply now for further information

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