Principal Delivery Manager

ob Title: Principal Delivery Manager – Contractor

Salary: competitive depending upon experience + benefits

Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits

as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:

Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech

company. We're the problem solvers, the magicians who transform complex challenges into

seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data

experiences, and Software Engineering, we create business solutions that truly resonate with our

clients while driving extreme value

With our roots planted in Birmingham and branches spreading across the globe from London to

Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology

consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector

leaders.

People come first always. We are incredibly proud of our unparalleled work culture. Not just words

on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of

honour. Immerse yourself in an ocean of opportunities in an atmosphere that celebrates

collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the

industry's most forward-thinking leaders.

The role / Who we are looking for:

A politically tuned, programme delivery wizard who can establish and control several streams of

work across multi-year engagements; balancing the needs of each work stream against the

programme objectives and stakeholder needs. You'll be responsible for running your programme

and project teams and reporting into the Delivery Management leadership team and the operational

board on programme status.

All backgrounds will always be considered and experience here is far more important, we're really

open to Programme Managers that have a solid transferable background looking to deliver a mix of

well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects and

programmes, with a blend of agile and waterfall approaches as appropriate. We're looking for

someone that will take responsibility for their programmes, as well as rescue and turnaround

projects that have hit a roadblock (it happens occasionally)

This is also a line management position with responsibility for the pastoral care and career

development of a small number of our amazing Delivery Managers and Scrum Masters.

Required Experience:

• Creating and maintaining the environment in which the programme will succeed
• Making sure programmes, workstreams and projects are delivered beyond

expectations

We are hiring

• Managing short- and long-term objectives and ensuring programmes track against

these milestones.

• Establishing and operating governance structures within programmes to ensure

effective decision making and robust assurance.

• Managing senior stakeholders both within Kerv Digital and our clients.
• Reporting programme status to the Kerv Digital Leadership Team and the client.
• Meeting customers, listening carefully and understanding their business
• Working with on/off-shore development/implementation teams
• Managing programme and project cost and time tracking
• Identifying and delivering change control and upsell
• Wrestling detailed requirements and designs into an implementable plan
• Managing an agile development process, directly and indirectly through our

delivery managers and scrum masters

• Line management of a small team
• Ability to step into a project that needs to be reset, working with the stakeholders

and the project team to turn things around

• Other tasks as reasonably requested (yes, our lawyers asked for that one)

We are also looking for people that fit how we work, which is something like;

• happiest working under their own direction, but fully supported when needed
• an obvious attention to detail, we want you to obsess about the little things
• an escalation handler, able to achieve win-win outcomes by utilising the skills across the

team

• ability to work effectively with remote teams in India
• ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We're a transparent, honest and fiercely equal employer that believes completely in

providing the best possible work experience for our employees:

Real Flexibility – we're a family first organisation, and if the work gets done, you can work when

and wherever you want. A healthy approach for most of our teams seems to be splitting three

ways between home, customer sites and the office.

Awesome Environment – all of our employees will tell you that we foster an easy

going environment, are experts at what we do and care deeply about what we work on, and the

company was started specifically to find a way for people to take more enjoyment from their

work.

Interesting Work – these days most of our customers are household names and many of our

projects have an important impact on the world around us. The kind of things we do regularly

include working with not-for-profits to transform how they leverage technology,

working with public bodies to shape digital services and working with top tier private entities to

bring genuinely new and meaningful products and services to market.

Great Benefits – all the usual suspects and then some. Some highlights include our choose-yourown tech approach to end-user devices, well stocked cupboards with tasty goodies (we're a food

We are hiring

first company too), excellent professional development support including frequent in-house

training for tech. you can't get trained on anywhere else and private healthcare.

Full disclosure; some benefits can only be provided after probation.

Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our

commitment to excellence goes beyond our products and services. Our culture is a testament to

the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv

Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams

in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don't just build groundbreaking technology - we build future.

Don't take our word for it though, check out our impartial Glass Door reviews

You will live the Kerv values…

• Think Customer First
• Team is everything
• Spread good vibes
• Build future
• Do the right thing

At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.