Social Media Content Executive

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.

PLEASE NOTE THIS ROLE IS PART TIME (30HRS) PER WEEK

About You

As the Social Media Content Executive (SMCE) you will be an organised and motivated self-starter with the ability to deliver results in the B2C and Marketing Team.

You strive to grow communities and engagement rates across platforms by creating and optimising content across the website to drive website clicks and conversions via social. You are the go-to source for relevant hospitality news, trends, new openings, and insights that will excite our current audience and support growth targets.

Community management and platform growth are two other key areas of focus for the SMCE. You will support the growth of followers across active platforms by creating and scheduling show-stopping social content, nurturing relationships with current audiences, building on followers and implementing innovative ways to make these platforms highly engaging spaces.

You are a positive member of the team who is comfortable with feedback, loves hospitality, thrives on collaborating and supporting others, while confidently fulfilling your role and day-to-day responsibilities. You are keen to grow in your role by developing your skills across video visual branding and content strategies.

Responsibilities

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Content Creation & Strategy:
Research and produce high-volume, SEO-optimised website content and social media copy that drives traffic and engagement, whilst staying current with hospitality trends and key cultural moments

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Calendar Management & Scheduling:
Build and manage content calendars, schedule posts at optimal times across platforms, and maintain posting cadences that meet internal performance benchmarks

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Community Engagement & Management:
Actively nurture online communities through proactive engagement, responding to comments and messages, and building relationships with other accounts to expand reach

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Performance Analysis & Reporting:
Monitor social media audiences through data analysis, report on social and organic search performance, and consistently achieve monthly and quarterly KPIs across website and social metrics

Skills

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Content Creation & SEO Expertise:
You're a confident copywriter who produces compelling, creative copy across website and social media with minimal edits, whilst applying SEO knowledge and conducting exceptional research to deliver content under tight deadlines

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Technical Proficiency & Data Analysis:
You're efficient with tools including Semrush, Bitly, Plausible, InShot, Hootsuite, and Meta, using data-driven insights to spot opportunities and optimise content performance

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Trend Awareness & Creative Thinking:
You identify emerging trends early and react with engaging, brand-appropriate content, channelling creative thinking to build impressive social media presence with keen attention to visual detail

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Organisation & Impact-Driven Results:
You demonstrate excellent organisational skills, manage multiple deadlines effectively, and identify quick wins that deliver measurable improvements in engagement and performance

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.