Office Admin Assistant

6 days ago

Sudbury, Suffolk, United Kingdom A1 Coffee Limited Full time

Hours: 8.00AM until 5.00PM Monday & Tuesday, 8.30AM until 5.00PM Wednesday & Thursday & 9.00AM until 3.00PM Friday. 41 hours per week.

We are a small office and everyone is required to be flexible and reliable.

This position is based in our open plan Sales Office in Sudbury where we process orders and provide customer service.

Key Duties include:

  • Answering incoming telephone calls from suppliers and customers.
  • Handling a variety of customer queries via telephone and email.
  • Sales Order administration including processing customer orders, handling customer queries relating to orders, filing and passing orders to the warehouse team.
  • Assisting with social media content.
  • General administration within our website.

Full training will be provided however experience with both Microsoft Office and Sage Accounts would be beneficial.

The successful candidate must be able to work as part of a small team within a family business, have a good telephone manner and have attention to detail.

Reliability is absolutely essential.

As a food wholesaler we are a no smoking site.

Rate of pay: Starting salary of £26,500.

20 days paid holiday per annum in addition to Bank Holidays.

Salary is paid monthly by bacs directly into the employee's bank account.

Job Types: Full-time, Permanent

Pay: From £26,500.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

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