Team Leader Compliance

#internal

Please note this vacancy is only available to Birmingham City Council employees.

Team Leader Compliance

Permanent

Grade D - £45,091 – £53,460 

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week 

We are seeking an experienced Team Leader to join our Compliance Team. You will provide day to day leadership and operational management of a team of Compliance Officers to ensure that our service meets legislative requirements and delivers high quality inspections and outcomes based on key data and local intelligence.

What you'll do…

•     Lead, develop, and manage a team of Compliance Officers, providing clear direction and support.

•     Ensure compliance with relevant legislation (Housing Act 2004 and Anti-Social Behaviour, Crime and Policing Act 2014), regulations and internal policies.

•     Deliver a programme of compliance inspections

•     Provide authoritative advice, guidance, and support to colleagues, customers, and stakeholders.

•     Investigate escalated complaints and enquiries, ensuring timely and effective resolution.

•     Represent the property licensing service internally and externally, building strong partnerships with stakeholders.

•     Support budget planning and ensure quality assurance of documents and decisions.

•     Remain vigilant to risks including fraud, safeguarding, and safety concerns, making referrals where appropriate.

About you 

We are looking for a candidate who has:

•     Proven leadership and management experience within compliance, regulation and enforcement

•     Strong knowledge of relevant legislation and regulatory frameworks, particularly within the private rented sector

•     Excellent communication and relationship-building skills with internal and external stakeholders

•     Ability to mentor, train, and develop staff to achieve high performance

•     Strong analytical and problem-solving skills, with the ability to manage complex cases

•     Commitment to continuous improvement and service excellence

What we offer in return…

• Membership of job-related pension scheme, West Midlands Pension Fund – with generous employer contributions
• Generous holiday entitlement – 30 days, increasing after 5 and 10-years' service 
• My Rewards Scheme – access to over 800 individual brands providing discounts and savings
• Health and wellbeing support networks - independent and confidential employee assistance and counselling, occupational health

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact:  

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here

Job Description and Person Specification