Tank Wash Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do. 

Position Summary

The Tank Wash Coordinator assists Tank Wash with any projects and/or daily duties that may arise.

Duties and Responsibilities:

• Utilize tools and software in order to compile specific reporting metrics for company customers.
• Research answers to various customer complaints, interface with customers to provide resolutions, and utilize required communication channels. 
• Conduct visits to company terminals and plants as required.
• Foster timely responses between operations and customer.
• Maintain financial security by adhering to internal accounting controls.
• Contribute to the Total Clean team effort by accomplishing tasks in a timely and accurate manner.
• Develop and maintain an accurate filing system through the use of a scanner or filing cabinet.
• Perform additional duties as required.

Education and Experience: 

• High school diploma, GED, or equivalent
• Proficiency with Microsoft Word, Outlook, Excel, and Word
• At least 1 years' experience working in an office setting

Preferred qualifications:

• Experience in the trucking or transportation industry

Essential Qualifications:  

• Strong interpersonal skills
• Demonstrated organizational and analytical skills 
• Solid verbal and written communication skills
• Strong attention to detail; thorough completion of tasks
• Ability to work effectively with all levels of the organization
• Proven ability to multi-task
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
• Demonstrate a positive, proactive and motivated attitude 
• Proven focus on continuous improvement in the workplace 
• Ability to be flexible and adapt change in a fast-paced organization
• Strong problem solving skills
• Proficient at data entry
• Ability to produce timely and accurate reports
• Demonstrated ability to perform as team player and willingness to get involved in all apsects of the business function
• Demonstrated telephone etiquette skills

Language Skills:

• Ability to read, write and speak English proficiently; Spanish preferred

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk or hear.  
• May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.  
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate in a constant state of alertness and safe manner. 

Work Environment:

• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, and scanners.

Benefits:

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions
• Short and Long-Term Disability Insurance
• Voluntary Life & Accident
• Critical Illness Insurance
• Company Paid Life Insurance
• Employee Assistance Program (EAP)
• PerkSpot National Employee Discount Program
• Travel Assistance Program

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.