Internal Controls Manager

About Temenos
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE
Temenos is seeking a driven and detail-oriented Internal Controls Manager to lead the day-to-day execution of our Internal Control System ("ICS"). This is a pivotal role requiring an individual with proven experience in developing, maintaining and improving ICS.

You will manage day-to-day ICS operations, fostering a culture of continuous improvement and ensuring the control environment remains robust, efficient, and adaptive to evolving business risks. You will manage a team of two individuals and work closely with stakeholders across Finance, Global Risk Management, Operations, and Compliance.

OPPORTUNITIES

• ICS Execution & Oversight
• Lead the day-to-day running of the ICS
• Conduct and document process walkthroughs with control owners and process leads
• Maintain and update Risk & Control Matrices to reflect current processes and risks
• Ensure all identified risks are appropriately addressed through effective controls
• Manage and mentor two offshore team members based in India & Romania
• Review and approve their work, providing guidance and supporting their development
• Collaborate with process owners to ensure controls are understood, implemented, and evidenced
• Drive change management by influencing and educating stakeholders on the importance of controls and compliance
• Support internal and external audit requests related to controls and documentation
• Continuous Improvement
• Identify opportunities to streamline control activities and improve documentation quality including through automation
• Monitor changes in business processes and ensure timely updates to control documentation
• Champion cultural adoption of ICS by providing training and guidance to key stakeholders
• Prepare periodic ICS status reports (including process-level reviews, findings and control deficiencies) for senior management and Audit Committee members
• Support the Head of ICS in control-related governance and compliance initiatives

Skills

• ACA-qualified (or equivalent) with 8+ years' experience in Internal Control Systems
• Big 4 background preferred but not essential
• Strong understanding of internal control frameworks (e.g., COSO)
• Excellent communication and stakeholder management skills
• Ability to lead change management initiatives and educate stakeholders on control requirements
• Comfortable working independently and managing remote teams
• Proficient in Microsoft Excel, PowerPoint, Visio and documentation tools

VALUES

• Care about ICS Execution & Oversight.
• Commit the day-to-day running of the ICS.
• Collaborate to drive continuous improvement.
• Challenge drive change management.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

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