Outpatient Administrator
7 days ago
Administrator
Chichester Hospital | Administration Support | Fixed Term | Full Time |
£24,531 per annum
37.5 hours per week
Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.
Our Outpatients Department at Chichester Hospital has an exciting opportunity for an Outpatient Administrator. As the first point of contact in the department you're responsible for welcoming patients and ensuring they have the information they need. Providing effective and efficient administration the role supports the Outpatient Team in the day-to-day running of the department.
As our Outpatient Administrator you will:
- Welcome patients and provide relevant information to support their visit including pricing for tests and scans.
- Manage department phone and email correspondence
- Handle patient and consultant queries, escalating when necessary.
- Update and maintain accurate patient database.
- Book patient appointments ensuring all paperwork is complete.
- Prepare for daily clinics, including printing labels and patient lists.
- Adapt to individual consultant requirements and clinic needs.
- Work collaboratively with the clinical team to maintain smooth departmental operations.
- Liaise with Radiology team to facilitate a smooth patient journey.
- Scan and update patient records accurately.
- Ensure all required standards and time scales are met.
- Build and maintain effective relationships with the wider hospital team.
To succeed as an Outpatient Administrator, you will need:
- Confident and customer-focused communicator able to show empathy.
- Positive 'can-do' attitude with a flexible approach
- Ability to multi-task in a fast-paced environment.
- Strong attention to detail with excellent organisational skills.
- To work as part of a team and under your own initiative
- Experience in administrative or customer-facing roles preferred.
- Proficient IT and keyboard skills
Helping you feel good
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Nuffield Health Chichester Hospital
Nuffield Health Chichester Hospital is a 30 bedded hospital within walking distance of the city centre with free onsite car parking. The hospital has two laminar flow operating theatres and two minor treatment rooms in the outpatient department. There is a small radiology department and CT/ MRI services are provided in a mobile unit. Inpatient physiotherapy is provided within the hospital whilst our outpatients attend the fitness and wellbeing centre at Chichester gate for their follow up physio and hydrotherapy treatments.
Our main speciality is orthopaedics. We also care for patients needing treatment within the specialties of gynaecology, urology, general surgery, plastic surgery, ophthalmology max fax, and pain. We provide outpatient services for dermatology, cardiology, neurology, and rheumatology.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
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