Fitness Coach

6 days ago

East London, United Kingdom Ballymore Full time

We're now recruiting for a Fitness Coach to join us at our development, New Providence Wharf

Important to note

Hours:

Monday 16:00- 23:00

Tuesday :15

Friday 13:

Saturday pm

Shift Pattern: 4 days per week

Location: E14, Blackwall

Salary per hour: £ Commission

Contract: 26 hpw/permanent

What you'll be doing

  • To consistently deliver a 'best in class' level of customer care to all residents and guests.
  • To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards.
  • To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift.
  • Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility.
  • Proactively ensure the smooth and professional running of the leisure facility.
  • Teach exercise classes to residents/guests of the leisure facility.
  • When required train residents/guests in personal training.
  • Answer all residents and guests' questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person.
  • Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management.
  • Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner.
  • Communicate regularly with the HCM and offer suggestions regarding improvements to the operation of the leisure facilities.
  • Smile; be friendly, helpful, and courteous to all residents and guests.
  • Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc.
  • Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.).
  • Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility.
  • Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones.
  • Anticipate residents/guests' needs and volunteer information and guidance where necessary.

Please note: a full job description will be provided once shortlisted for the role.

What you'll need to be successful

  • Proven ability to build strong working relationships with clients.
  • Passionate, lively, approachable and charismatic
  • Pro-active self-starter.
  • Good team player.
  • Ability to offer constructive advice to others.
  • Good working knowledge of health & safety.
  • Face to face customer services experience.
  • Experience in delivering fitness training classes.
  • Recognised fitness qualification Personal Trainer Level 3 or above.

What now?

Very simply - Apply

  • Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.

Ballymore operate as an equal opportunities' employer.

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