Physiotherapist & Pilates Instructor
2 weeks ago
Overview
X-Club is the premium brand for Pilates & Wellness studios across London. The X-Club method incorporates the core Joseph Pilates' Reformer-based Contrology, with group classes and combination of state-of-the-art equipment. X-Club delivers highly effective, life-changing training with unique membership options incorporating Movement, Mind, Nutrition & Therapies.
X-Club are looking for a Physiotherapist & Pilates Instructor to build a new client base in a new flagship site, and develop Physiotherapy as a key driver in the X-Club Brand.
Personal Attributes:
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Share our core values (Intuition | Devotion | Excellence)
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Exceptional customer service skills
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The ability work effectively in a team
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Accountable for the performance of Physiotherapy
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The ability to influence
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The ability to refine and develop a customer journey
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Business development
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Excellent communication skills
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Excellent marketing skills (content writing / research and development / social media)
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Excellent Physiotherapy Industry Knowledge
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Computer literate
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Operational & management skills
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A Passion for Pilates, movement, development & hands on therapies
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HCPC registered
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Supporting the development and execution of X-Club Academy
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The ability to lead a team
The Role
As a Physiotherapist & Pilates Instructor for X-Club, you'll be responsible for delivering an outstanding experience in our studios for clients by using your clinical and Pilates skills and leading the Physiotherapy Team. We aim to make X-Club the stand-out part of the day and the most impactful to wellbeing. You'll have extensive knowledge on all of the X-Club products and will be able to guide clients on fulfilling the 4 key elements of their wellbeing, whilst leading by example. You'll manage the operations of the Physiotherapy in studios, with a responsibility for growth.
Job Description
Accountable for the overall Physiotherapy Performance:
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Working closely with the clients and team to develop tailored treatment plans including exercise and physical activity advice, and reviewing these at regular intervals.
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Create an exceptional customer journey and work to the goal of making X-Club Physiotherapy world class.
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Work with wider team to develop clinical policies and procedures and review treatment efficacy at regular intervals
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Teaching Pilates, group & 1:1 and delivering member's masterclasses (& emergency cover)
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Develop the insurance referral system
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Accountable for the Targets and KPIs of Physiotherapy
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The ability to support the Studio Coordination team wherever required
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Networking
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Liaising with local GP practises, social workers, mental health services and community healthcare clinics in the London area.
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Support in the development of Wellness Days and Retreats
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Involvement in local marketing and community partnerships
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Marketing contributions (initiatives for Print / Web / Social Media / Blogs / Linked in etc.)
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account management
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Work with Marketing campaigns and email automation – specific to Physio clients.
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On demand recording contributions
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Physio orders & the development of equipment related to Physiotherapy
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Receiving and analysing client feedback
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Keeping up to date on the latest Physiotherapy techniques & technology
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Working with all the other Wellness professionals to provide holistic care for clients
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Reporting
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Supervising and supporting other team members including physiotherapy assistants, instructors, trainers and studio coordinators through masterclasses, training programmes.
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Managing department KPIs
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Managing Aspects of Health & Safety
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