Contracts Manager

1 week ago

London, Greater London, United Kingdom AC Group Full time £35,000 - £55,000 per year

The AC Group:

Established in 1999, is renowned for delivering first-class service in both its group and FIT divisions. Operating under three distinct brands, AC Group offers specialized leisure group tours under AC Tours, bespoke luxury services under AC Luxe, and tailor-made tours through its FTP brand, one of France's premier tour operators. Each brand contributes to the overall business while maintaining its unique identity.

Job title: Contracts Manager

Role Summary:

To lead and develop contracting demands in Scotland and
(UK & Ireland), predominantly Scotland, preferably Edinburgh based, or Scotland based as main area is regional Scotland, must have driving license, preferably a car.

Main Duties

·      Ensure accommodation is contracted at best conditions for both FIT and Groups

·      Achieve targeted KPI's, based on rates, availability number of contracts.

·      Building and managing relationships with key suppliers

·      Contracting for special promotions and flash sales

·      Monitoring availability and increasing where possible

·      Finding new suitable hotel partners and re-negotiating existing agreements with the best possible commercial terms.

·      Manage relations with hotel partners, providing regular performance reporting analysis.

·      Contracting for specific client and/or market requirements

·      Coordinating product loading and ensure contracts are on sale

·      Updating clients and colleagues on new product and change to existing products

·      Produce and review reports for management on his/her specific destinations

·      Solving problems that cannot be solved by the FIT / Groups Departments (for example overbooking situations and placing groups within region)

·      Dealing with complaints when no suitable solution can be reached in the first instance.

·      Keeping up to date with new hotel openings and new products in the market

·      Attending fam trips and networking events

·      Assisting with invoice queries and giving the correct information to the accounts department

·      Any other office duties as required

Requirements:

·       Excellent negotiation and communication skills

·       Full clean applicable UK driving license

·       Estimated travel 10 – 12 weeks per year

·       Good numeric understanding and commercial acumen

·       Attention to detail, accuracy and precision

·       Strong organisational, multi-tasking and prioritisation skills

·       Good computer knowledge (Microsoft Excel/Word/Outlook)

·       Excellent command of the English language

· years + experience contracting group hotels and allocations.

·       FIT hotel contracting

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