Customer Care Specialist

2 weeks ago


West Malling, Kent, United Kingdom Huntress Full time £25,000 - £30,000 per year

Customer Care Specialist

£2

West Malling

Hybrid – must be based in Kent

Are you looking to grow your career within a supportive, professional environment?

We're hiring for a
Customer Care Specialist
role based in West Malling with a salary of £25,000 and the opportunity to join a people-first organisation that values development, teamwork, and great service.

This is a brilliant opportunity to build long-term career skills, gain full training, and be part of a dynamic, customer-focused team where no two days are the same.

What You'll Be Doing:

  • Supporting customers with queries and account-related questions
  • Managing inbound and outbound calls, emails, and online enquiries
  • Delivering clear, accurate information and tailored solutions
  • Maintaining detailed records and ensuring a high standard of service
  • Working collaboratively within a positive, high-performing team

What We're Looking For:

  • Confident communication and active listening skills
  • A friendly, professional, and proactive attitude
  • Excellent attention to detail and problem-solving abilities
  • Previous customer service or contact centre experience is an advantage (not essential)

Why Apply?

  • Competitive salary with great progression opportunities
  • Full training and ongoing support provided
  • Hybrid working options available after initial training
  • Inclusive, supportive, and growth-oriented workplace

If you're looking for a role where you can make a difference every day, develop your skills, and join a friendly, ambitious team — this could be your perfect next step.

Apply now to be immediately considered


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