Receptionist - UCC; 16:00 - 00:00
2 weeks ago
Job Advert
One Health Lewisham is looking for a receptionist to join the Urgent Care Centre Reception team. We need a professional, warm and empathic person, with a passion for helping patients and ensuring they have a smooth and pleasant experience of our service. You will be the first point of contact for patients visiting the Urgent Care Centre, ensuring they are welcomed, booked in, seen by the appropriate clinician, and supported with any queries they may have. You will also support our Team Leader by ensuring that the reception area and clinical rooms remain clean and tidy. Our UCC service runs 7:45am to 12am every day, all year round, including all bank holidays.
We are looking for 1 receptionist to manage the patients visiting the department, by covering these shifts Monday to Friday; 16:00 – 00:00.
About us:
OHL is the integrated community provider working across SEL, delivering a diverse set of services for practices, PCNs and patients.
OHL was established to help provide a range of primary and community care services to residents as well as several 'at scale services' for practices.
Your new role:
- Manage the flow of patients through the urgent care department
- Schedule appointments
- Maintain an organised and tidy reception area
- Work as part of a team
What you need to succeed:
- Experience of using the EMIS Web clinical system in capacity as a receptionist and administrator within NHS
- Interpersonal skills to include polite, concise and effective verbal and written communication
- GCSE or equivalent qualification in English and Mathematics
- Organisational skills, ability to prioritise
For further details please review the job description and apply.
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