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Payments Administrator

2 weeks ago

Newcastle upon Tyne NE DF, United Kingdom Jellyfish Energy Full time

Payments Administrator at Jellyfish Energy

Date posted: November 3, 2025

Pay: Up to £27,000.00 per year

Location: In person (Newcastle)

Job Type: Full-time

About the Company: At Jellyfish Energy we aim to deliver a simple, fair and transparent solution to energy supply. Built on and driven by a tech and data led approach, we offer direct access to unmatched reporting for both customers and partners.

Currently on an incredible growth journey, we're looking for a personable and motivated Payments Administrator to help maintain our strong financial performance while supporting customers with understanding and professionalism.

Why work with us?

Scale With Us: As our team and customer base continue to grow, we're looking for people who will embrace opportunities to contribute to innovative solutions and impactful progression at Jellyfish Energy.

Our Culture: Collaborative, innovative and inclusive, Jellyfish Energy strives to create a supportive environment for our team which encourages growth and innovation.

Your Voice Matters: We value ideas and empower everyone to contribute to a meaningful change. Therefore, we regularly offer opportunities for our team to provide feedback on various aspects of life at Jellyfish. Whether it's specific job tasks or broader aspects of our office culture, we ensure that everyone has a voice.

Key Responsibilities:

  • Process and allocate incoming payments accurately and promptly
  • Reconcile customer accounts, ensuring all transactions are correctly recorded
  • Monitor daily bank receipts and support the finance team in cash flow management
  • Investigate and resolve payment discrepancies and unallocated cash
  • Work closely with the credit control, billing, and customer service teams to maintain accurate customer account data
  • Assist in the preparation of month-end reports and reconciliations
  • Support continuous improvement in payment and reconciliation processes

Qualifications & Skills:

  • Proven experience in a payments administration, accounts receivable, or finance support role (1 years' experience essential)
  • Strong attention to detail and accuracy in data entry and reconciliation
  • Proficiency in Excel and familiarity with financial systems or accounting software
  • Excellent communication and organisational skills
  • Ability to manage multiple priorities and meet deadlines
  • A proactive, team-oriented attitude
  • Experience in the utilities or water sector is advantageous but not essential

What We Offer:

  • Salary of up to £27,000.00, depending on experience
  • Be part of a growing company with genuine opportunities for career progression
  • Salary progression based on performance and development
  • Supportive, collaborative work environment focused on growth and success

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

  • Casual dress
  • On-site parking

Work Location: In person