Sales Operations Coordinator

Sales Operations Coordinator

Hybrid – London (1–2 days/month) | £35,000 | Technology Consulting | HubSpot & CRM Focus

Amber Labs is a fast-growing technology consultancy delivering secure cloud, data, and AI solutions to clients across government and regulated industries. We're now looking for a Sales Operations Coordinator to help build structure and visibility into our commercial function as we scale past 100 people.

The Role

You'll be the backbone of our sales operations — keeping our pipeline accurate, our CRM clean, and our leadership team informed. This is a hands-on coordination role with plenty of room to grow into broader Sales Operations as you help set up our new HubSpot environment and strengthen how we manage opportunities and forecasts.

What You'll Do

• Maintain up-to-date records of leads, opportunities, and client activity in HubSpot and
• Support the setup and configuration of HubSpot and help define how the sales team uses it day-to-day.
• Coordinate sales meetings: prepare agendas, capture actions, and chase follow-ups.
• Produce and maintain weekly and monthly pipeline and forecast reports in collaboration with account directors and the Commercial Strategy Director.
• Track key sales KPIs, ensuring data quality and visibility for the SLT.
• Support proposal and bid preparation, document management, and other administrative tasks across the sales team.
• Suggest improvements to processes and help embed simple automations as we scale.

About You

• Experience in sales administration, coordination, or support (professional services or tech environment preferred).
• Organised, reliable, and confident communicating with senior stakeholders.
• Familiar with a CRM platform — HubSpot, Salesforce, or similar.
• Comfortable with Excel/Google Sheets for simple reporting.
• Interested in developing towards Sales or Revenue Operations as your next step.

Why Join Amber Labs

You'll join a collaborative, high-growth consultancy at an exciting inflection point — helping us build the systems and rhythms that support the next stage of scale. Expect autonomy, visibility with senior leadership, and genuine progression opportunities as our commercial operations mature.

Benefits:

• Competitive salary and performance-based bonus structure.
• Join a rapidly expanding start-up where personal growth is a part of our DNA.
• Benefit from a flexible work environment focused on deliverable outcomes.
• Receive private medical insurance through Aviva.
• Enjoy the benefits of a company pension plan through Nest.
• 25 days of annual leave plus UK bank holidays.
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
• Participate in a generous employee referral program.
• A highly collaborative and collegial environment with opportunities for career advancement.
• Be encouraged to take bold steps and embrace a mindset of experimentation.
• Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.

• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

• By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

What Happens Next?

Our Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our roles. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.