Controller
6 days ago
Company Description
H. E. Services (Plant Hire) Ltd is the UK's largest specialist excavator hire company, with a fleet of over 3,500 advanced machines from leading manufacturers such as JCB, Komatsu, and Hydrema. Operating through 11 strategically located depots, the company provides reliable plant hire services across the UK, catering to various needs from mini digger hire to large construction equipment. Committed to sustainability, we offer Electric Diggers and eco-friendly solutions for responsible construction. Our fleet is replaced every two to three years, ensuring efficiency, safety, and reliability. With an in-house delivery fleet, we guarantee timely and dependable service to our customers.
Role Description
This is a full-time on-site role for a Hire Controller based in Durham. The Hire Controller will be responsible for managing customer inquiries, coordinating and processing equipment orders, ensuring efficient utilization of the fleet, and scheduling equipment deliveries and collections. This role requires liaising with customers, sales teams, and transport departments to deliver a seamless and efficient hire service. The Hire Controller will also maintain accurate records and deliver exceptional customer service at all times.
Qualifications
- Strong communication, customer service, and interpersonal skills
- Experience in scheduling, coordinating logistics, or operations management
- Proficiency in Microsoft Office, database systems, and administrative tools
- Problem-solving ability, attention to detail, and capability to work in a fast-paced environment
- Previous experience in the plant hire or construction industry is a plus
- Ability to work collaboratively with teams in a professional manner
- Knowledge of plant machinery and equipment would be advantageous
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