Service Advisor
2 weeks ago
Service Advisor
Location:
Cardiff
Salary
£28,000–£29,500 basic (DOE & accreditation)
OTE:
Additional £5,000 (CX + service plan bonus)
The Role
A customer-focused Service Advisor is required to join a busy dealership service department. You'll manage service bookings, communicate clearly with customers, and help drive customer satisfaction and service plan sales.
Key Responsibilities
- Greet customers, manage bookings, and handle inbound enquiries
- Explain recommended work and associated costs in simple terms
- Liaise with technicians to ensure jobs progress efficiently
- Promote service plans and other value-added products
- Maintain excellent customer satisfaction scores
- Resolve customer queries professionally
Requirements
- Previous Service Advisor experience (VAG accreditation desirable)
- Excellent communication and customer service skills
- Ability to upsell service plans
- Strong organisational skills and attention to detail
- Confident working in a fast-paced service environment
What's on Offer
- £28k–£29.5k basic + £5k OTE
- Training and development provided
- Progression into Senior Service Advisor or management pathways
- Supportive and customer-driven environment
How to apply?
Send CV to
-
Service Advisor
4 days ago
Cardiff, Cardiff, United Kingdom Halliwell Jones Full time £20,000 - £40,000 per yearABOUT THE ROLE: SERVICE ADVISOR (LLANDUDNO, NORTH WALES)Start Your Next Chapter with Halliwell Jones (North Wales) LtdLooking to deliver outstanding customer service and make a meaningful impact? If this sounds like you, keep reading We have an exciting opportunity for a motivated and people-oriented Service Advisor to join the team at Halliwell Jones (North...
-
Service Advisor
2 hours ago
Cardiff, Cardiff, United Kingdom Wessex Garages Full timeAt Wessex Garages, we've been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver...
-
Customer Service Advisor- Nights
2 days ago
Cardiff, Cardiff, United Kingdom Maximus Full time £25,115 per yearRequirementsDescription & RequirementsBe part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services...
-
HSE Advisor
1 week ago
Cardiff, Cardiff, United Kingdom Integrate Engineering Resources Full time £40,000 per yearPosition: HSE AdvisorLocation: CardiffPAYE Direct Rate: £40,000 per annum + Overtime, Car, Expenses Hours: 10hrs/day, Mon-Fri + Weekend O/TContract: Permanent The Role:Integrate Engineering Resources are currently recruiting for an HSE Advisor on behalf of our client, a market leading in the heavy industrial operations and maintenance sectors. The role...
-
Policy Officer
2 weeks ago
Cardiff, Cardiff, United Kingdom Crown Prosecution Service Full time £45,000 - £60,000 per yearThe Crown Prosecution Service is recruiting a policy officer across England and Wales. If you're looking for a career with real purpose, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal...
-
Customer Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom B&Q Full time £26,484 - £29,928 per yearOverviewCustomer AdvisorPart Time - 20 hours per week Fixed Term Contract until 31/01/2026Shifts available Monday - Sunday, 6.00am pmUK Notional hourly rate £12.71 per hour B&Q Cardiff Gate Retail ParkWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
-
Collections Advisor
8 hours ago
Cardiff, Cardiff, United Kingdom FinTech People Full timeCollections Advisor - Digital Banking - Fast Growing FinTech OrganisationApplicants need to have experience working in a financial services business in Collections / Recoveries / Arrears - Thank youCollections Advisors required for our client, an award winning digital banking company that is growing quickly and offering amazing career development...
-
Sales Advisor
6 days ago
Cardiff, Cardiff, United Kingdom ProCook Full time £12,600 - £26,400 per yearJoin Our Culinary Team as a Part-Time Sales Advisor at ProCookAre you a kitchen enthusiast with a knack for customer service? ProCook is on the lookout for a Part-Time Sales Advisor to join our team, working 11 hours per week. This role is perfect for someone who wants to share their passion for cooking while helping customers find the perfect...
-
Mortgage Advisor
2 days ago
Cardiff, Cardiff, United Kingdom Dobson Welch Recruitment Specialists Full time £25,000 - £35,000 per yearAre you a CeMAP-qualified Specialist Mortgage Advisor eager to unlock your true earning potential and advance your career in a supportive, high-performance environment?Salary:£25,000 – £35,000 per year, plus uncapped commissionLocation:CardiffContract:Full-time, PermanentJoin our client's dynamic team, an environment where your expertise isn't just...
-
Mortgage Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Dobson Welch Full time £25,000 - £35,000 per yearAre you a CeMAP-qualified Specialist Mortgage Advisor eager to unlock your true earning potential and advance your career in a supportive, high-performance environment?Salary: £25,000 – £35,000 per year, plus uncapped commission Location: Cardiff Contract: Full-time, PermanentJoin our client's dynamic team, an environment where your expertise isn't just...