Microsuction Specialist

Job Title: Hear Care Assistant/Microsuction Assistant

Location: Wembley, Ruislip, Willesden Green, and Colindale. The role requires working across all these clinic locations, with travel between them as needed.

Employment Type: Full-Time (45 hours per week)

Working Days: Monday to Sunday

Working Hours: 8:30 am - 12:30 pm, 1-hour break, 1-hour travel time between clinics, and 2:30 pm - 6:30 pm

Salary: Starting from £27,000 per annum + travel allowance

Reports To: Managing Director 

About Us

We are a specialist audiology company operating across London, recognised as the capitals leading provider of ear wax removal services. Our mission is to deliver outstanding hearing care and customer service, prioritising patient satisfaction and clinical excellence. As we expand, were looking for dedicated professionals to join our dynamic team and contribute to our continued growth.

Job Purpose:

The Hear Care Assistant/Microsuction Assistant plays a key role in providing high-quality microsuction ear wax removal services and supporting the day-to-day operations of our clinics. This position requires flexibility to travel between multiple clinic locations within North West London, ensuring exceptional patient care and efficient clinic administration.

Key Responsibilities:

Perform microsuction ear wax removal procedures for patients.

Conduct initial patient assessments and screening tests.

Maintain accurate patient records and support clinic administration.

Ensure that clinics are well-organised and stocked with necessary supplies.

Provide excellent customer service, prioritising patient comfort and satisfaction.

Support the overall operation of hearing care services.

Participate in training and development sessions to uphold high standards of care.

Assist with any additional tasks required to ensure smooth clinic operations.

Required Qualifications:

Essential:

Qualifications in Audiology or a related healthcare field.

Proven experience as a practitioner in a clinical or medical setting.

Strong organisational and time management skills.

Flexibility to travel between multiple clinic locations within North West London.

Excellent interpersonal and communication skills, with a compassionate, patient-centred approach.

Experience performing medical procedures (e.g., phlebotomy, ear irrigation, wound care, or minor surgical assistance).

Desirable:

Certification in microsuction and ear wax removal (advantageous but not required).

Valid driving licence (useful but not essential).

Experience in audiology or ear care is preferred but not essential.

Working Conditions:

This is a full-time, clinic-based role requiring travel between various clinic locations in London. The working hours are 8:30 am to 6:30 pm, with a 1-hour break and a 1-hour travel time between clinics. Flexibility to work one weekend day per month is required.

Ideal Candidate Profile:

This role is well-suited for a healthcare professional with a background in audiology or a related clinical field, who enjoys delivering hands-on patient care and providing excellent customer service. The ideal candidate is highly organised, patient-focused, and capable of managing responsibilities independently while collaborating effectively within a team. Individuals with experience in ear care, hearing support, or clinical assistance may find this position especially rewarding.

We Offer:

Comprehensive Training: In-house training by experienced practitioners.

Flexible Working Hours: Designed to suit your lifestyle.

Competitive Salary: Starting salary with additional commission opportunities.

Employee Discounts: Discounts on services and access to our wellness programme.

Pension Scheme: Contributions to a pension plan.

Professional Development: Opportunities for growth and ongoing training.

Exclusive Benefits: Access to an employee benefits marketplace.

How to Apply:

If you are a dedicated healthcare professional with experience in clinical or medical settings and a commitment to delivering exceptional patient care, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our team.