Planner/Scheduler

RES is seeking a detail-oriented and proactive Planner/Scheduler to join our team. The ideal candidate will play a crucial role in optimising our operational processes, ensuring that all planning and scheduling activities align with internal and external customer operational goals. A team player with a strong understanding of MS packages and job management systems.

Familiarity with MS Outlook, Excel & Word are essential, with experience in Simpro and other scheduling software highly desirable.

Responsibilities

* Answering telephone and general office duties.

* Log and respond to customer job requests/enquiries.

* Contact tenants/customers to book engineers appointments by telephone and letter, assisting with the preparation and issue of the letter runs.

* Manage Engineers diaries/issue daily running sheets detailing jobs to attend.

* Update job management systems/excel spreadsheets with job status, completed, abort or reschedule.

* Monitor inventory levels and coordinate with procurement to ensure timely availability of materials.

* Prepare reports on scheduling performance and present findings to management for continuous improvement.

* Proven experience in planning or scheduling with minimum 5+ years experience. It would be advantageous if you had previous experience of planning within a social housing environment.

* Strong communication skills with a professional manner working in a team environment.

* Excellent organisational skills and attention to detail.

* Ability to work collaboratively in a team-oriented environment while managing multipl priorities.

* Strong communication skills, both verbal and written, to effectively liaise with customers and the RES team.

Salary: £30-£32k per annum dependent upon experience

If you have the skills required for this role, please apply via this ad or send your cv to