Retail Analyst Intern

1 week ago

London, Greater London, United Kingdom 0cd5aa48-a9f4-483c-8d29-e57d2ee384fc Full time £25,020 - £28,500 per year

Position

POSITION: RETAIL ANALYST INTERN
DEPARTMENT: RETAIL

LOCATION: HIGH STREET KENSINGTON, LONDON

REPORTS TO: RETAIL OPERATIONS MANAGER & SENIOR COMMERCIAL INSIGHTS MANAGER

DIRECT REPORTS: NONE

Main Responsibilities
Retail Operations

  • Liaising between Head Office and the Retail Field Team. Full support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin
  • Support in day to day Retail Operations administration tasks.
  • Create incentive communication followed by tracking & monitoring results and performance
  • Support in managing excel Target setting document shared with UK & IRE Field Team to set Dior Ambassador targets.
  • Collate weekly retail excel reporting for Senior Leadership.
  • RGAs (Customer Returns) process RGAs as given from UK & IRE Field Team.
  • Manage Back Office data accurately in all Retail Digital tools (Salesforce, Infoware & PowerBI)
  • Support in managing all retail help inboxes for Dior Ambassadors & Field Team to resolve any queries or issues at point of sale.
  • Liaising with CRM, Commercial, Marketing and Merchandising teams to maximise retail sell out
  • Ensure purchase orders and invoices are cleared in a timely manner via SAP, tracking retail spend is in-line with Retail budget.
  • Support with store Agency bookings and invoicing.
  • Coordinate and assist with booking all retail excursions including hotel, flight and activities bookings.

Insights

  • Support team with admin requests of sell in and sell out data.
  • Collate retailer reports and produce PCD Retail Results for Senior Leadership meeting on Monday by 2pm.
  • Align with Marketing and Insights teams on new product forecasts and update tracking document.
  • Ownership of commercial catalogue and action sheet (tracking documents) which inform the wider Commercial team of forecasted allocations for retailers.
  • Update and maintain SKU files which feed into Monday reporting, used daily by wider team
  • Update and distribute sales trackers to wider team on a weekly basis.
  • Ownership of LVMH Beauty weekly report; update for PCD and ensure all other brands have completed in a timely manner to send to the Senior Leadership team.

Position

POSITION WITHIN THE ORGANISATION
Reports To: Retail Operations Manager & Senior Commercial Insights Manager

Direct Reports: None

Profile

PERSON SPECIFICATION
KEY COMPETENCIES

  • Ability to work and communicate cross-functionally
  • Awareness of business priorities and clear communication with Manager(s) to achieve all tasks in a timely manner
  • Fluent in English
  • Confident user of Excel
  • Analytical skills
  • Highly numerate
  • IT skills
  • Solid interpersonal skills
  • Self starter
  • Team player
  • Proactive attitude; can do attitude
  • Microsoft office: Excel, Word and Powerpoint
  • SAP (preferable, not essential)

Profile

  • Graduate from a Business school with strong analytical skills and excellent communication skills
  • Experience in sales and or marketing within the luxury environment would be a distinct advantage but not essential

Additional information for internal candidate

At Parfums Christian Dior, the excellence of our House is based on the alliance between our heritage and our forward-looking values. We are convinced that diversity, within an inclusive and fulfilling work environment, enriches our teams. We encourage diversity in all its forms in our recruitment and respect the individuality of each candidate.

Are you currently an LVMH employe ?

Please apply online directly on our internal job board,
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