Head of Platforms Engineering

Description
Head of Platforms Engineering

About People's Partnership
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What You'll Be Doing
Establish and manage a Platforms Engineering team that is effective, efficient, and proactive at provisioning platform engineering services. This role is critical in shaping and executing our cloud infrastructure strategy, ensuring high availability, scalability, and performance across our systems. The role oversees teams responsible for Site Reliability Engineering (SRE), Cloud Platforms, Environment management and Deployment Engineering, and Cloud Database Engineering, with a strong focus on Microsoft Azure technologies.

• Define and execute the platform engineering strategy, organisation and standard operating procedures aligned with business goals and needs of the technology organisation.
• Drive innovation in cloud infrastructure, automation, and reliability practices to support agility and adoption of modern technologies to support business goals.
• Lead and mentor cross-functional teams including SREs, cloud platform specialists, environment and deployment engineers, and database engineers.
• Define and manage technical release and maintenance processes of production applications, minimising impact on reliability.
• Generate regular reports on reliability metrics and the effectiveness of measures taken to improve such metrics.
• Apply SRE core tenets of measurement (SLI/SLO/SLA), eliminate toil, and perform reliability modelling.

What We're Looking For

• Proven experience in a senior platform, infrastructure, or environment engineering leadership role.
• Deep expertise in Microsoft Azure cloud services and architecture.
• Strong background in SRE principles, environment and deployment automation, and cloud-native technologies.
• Hands-on experience with tools such as Terraform, Kubernetes, Azure DevOps, GitHub Actions, and monitoring stacks (e.g., Prometheus, Grafana, Azure Monitor).
• Experience using Azure Monitor, App insights and KQL , Prometheus, Grafana, Datadog, AppDynamics, ELK Stack, Azure Log Analytics, Splunk, Fluentd, OpenTelemetry, Jaeger, Honeycomb
• Alerting & Incident Management tools ( e.g. PagerDuty, Opsgenie, VictorOps, ServiceNow, Azure Alerts)
• Synthetic Monitoring & APM tools (e.g. Pingdom, Uptrends, Dynatrace, ThousandEyes)
• Solid understanding of cloud database technologies and data engineering principles.

What You Can Expect From Us

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".

Perks
Our people are our strength so finding ways to value and reward them is important to us. That's why we offer an award-winning pension – it's what we're good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they're feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Salary Range