Executive Housekeeper, Pre-Opening

Additional Information
Job Number

Job Category
Housekeeping & Laundry

Location
The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YFVIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

About The Hotel
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'; a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

The Opportunity
We are seeking a meticulous and inspiring
Executive Housekeeper
to lead the housekeeping function at The St. Regis London. This role is responsible for overseeing all aspects of cleanliness and presentation across guest rooms, public spaces, and associate areas, ensuring they reflect the highest standards of luxury and refinement. As a department head, you will manage daily operations, lead a team of dedicated professionals, and collaborate closely with other departments to deliver seamless service. This is a rare opportunity to shape the housekeeping culture of one of the most anticipated luxury hotel openings in the UK.

Key Responsibilities

• Lead and manage daily housekeeping operations, including laundry and recreation areas if applicable
• Ensure guest rooms and public spaces are impeccably maintained and presented
• Collaborate with Engineering to address maintenance needs promptly
• Oversee inventory, ordering, and distribution of supplies and uniforms
• Implement and monitor inspection programs to uphold brand standards
• Manage departmental budgets and control expenses to meet financial goals
• Respond to guest feedback and drive continuous service improvement
• Recruit, train, and develop housekeeping team members
• Conduct performance reviews and support career development
• Ensure compliance with health, safety, and brand policies
• Support onboarding and orientation for new associates
• Foster a culture of excellence, teamwork, and attention to detail

What We're Looking For

• Previous experience within a luxury hotel
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organisational skills and a keen eye for detail.
• A professional and approachable manner with strong communication skills.
• Good knowledge of health & safety, COSHH, and housekeeping best practices.

Why Join Us

• Be part of a historic opening and a globally renowned luxury brand
• Shape the housekeeping standards of a flagship hotel in one of London's most iconic locations
• Enjoy competitive compensation, benefits, and career development opportunities
• Work alongside a passionate and visionary team redefining ultra-luxury hospitality in the UK

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
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