Medical Receptionist

2 weeks ago

Baldock SG BP, United Kingdom The Baldock Surgery Full time £10,000 - £12,000 per year

Various shifts will be between 8AM-2PM & 2PM-18.45PM, will be a mix of shifts x 2 positions

Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work in a supportive environment within a reputable medical practice, contributing to patient care and administrative efficiency. The position is paid and suitable for individuals with prior office or administrative experience who are eager to develop their skills further.

Responsibilities

  • Greet patients warmly and professionally upon arrival, creating a welcoming environment
  • Manage patient appointments, including scheduling, confirming, and rescheduling as necessary
  • Answer incoming calls promptly and courteously, directing enquiries appropriately
  • Maintain accurate patient records and update information in the practice management system
  • Handle administrative tasks such as filing, data entry, and processing correspondence
  • Assist with billing procedures and processing payments where applicable
  • Ensure the reception area remains tidy, organised, and stocked with necessary supplies
  • Support other administrative duties as required to ensure efficient practice operations

Skills

  • Previous office experience or administrative background is highly desirable
  • Excellent organisational skills with attention to detail
  • Strong communication skills, both verbal and written
  • Ability to remain calm and professional in a busy environment
  • Proficient in using office software and practice management systems
  • Friendly demeanour with a genuine desire to assist patients and colleagues alike

This role is ideal for motivated individuals seeking to contribute to a healthcare setting while developing their administrative expertise. The position offers a dynamic work environment where professionalism and compassion are valued.

Job Type: Part-time

Pay: £12.21 per hour

Work Location: In person

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