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Night Porter

3 weeks ago

Chelmsford CM PP, United Kingdom Atlantic Hotel Full time £24,000 - £30,000 per year

A Night Porter / Receptionist / Bar / Cleaning is required to work at the Atlantic Hotel Hotel consisting of 62 Bedrooms. This position is meet and greet all guests to reception. The shift pattern consists of 2 to 3 Nights per week, with a view to do more when Holidays cover is start at 20.00pm – 08.00am

Key Responsibilities:

  1. To meet and greet the residents. Clean public Areas and Toilets, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.

  2. To ensure that the highest levels of customer care and service are maintained at all times. Deal effectively with complaints, take the correct action and remain courteous at all times.

  3. Maintain a clean and smart appearance at all times.

  4. Ensure effective security of residents and the building at all times including manning CCTV

  5. Check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the building. Report any suspicious / unusual behaviour, calling the police if necessary.

  6. Correct reporting of any security / health and safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.

  7. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels / registered mail. Correct issuing of all parcels / registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.

  8. Responsibility for the site fire and emergency procedures policy and ensure that relevant preventative measures are undertaken.

  9. Assist the Reception Manager / General Manager with any other reasonable duties as requested.

  10. Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events.

  11. Please send your CV with a cover note stating your present circumstances must be eligible to live and work in the UK. You will be ask to complete and present a DBS form.

  12. Company pension

  13. Discounted or free food
  14. On-site parking

Schedule:

  • 12 hour shift starting at 20.00 till 08.00
  • Every weekend
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability
  • Weekends only

Job Type: Part-time

Pay: £12.50-£12.52 per hour

Expected hours: 36 per week

Benefits:

  • Company pension
  • Flexitime
  • On-site parking

Application question(s):

  • You will be required to provide a DBS certificate. If you had previous legal issues , no need o apply as you will not be considered.

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person