Incident Containment Coordinator

Closing Date

Job Title: Incident Containment Coordinator

Job Type: Permanent

Hours: 38

Location: Durrington

Salary: Starting Salary £35k + 15% Shift Allowance

Positions: x6

Are you ready to lead the frontline in environmental protection and pollution prevention? As Incident Containment Lead, you'll play a pivotal role in safeguarding our waterways and communities by driving rapid, intelligent responses to pollution incidents and proactively shaping strategies that reduce any impacts.

From leading high-stakes incident interventions to deploying cutting-edge containment technologies, this role is about action, innovation, and impact. You'll coordinate emergency responses, mobilise resources with precision, and work closely with field teams to enhance asset resilience and environmental compliance. If you're passionate about protecting the environment, thrive in fast-paced situations, and want to lead change that truly matters—this is your opportunity to make a lasting difference.

You will be expected to work in the Durrington office as part of a shift team.

The Shift pattern is:

3 Days, 3 Stand-by, 4 Off

4 Days, 2 Stand-by, 4 Off

1 Stand-by, 3 Nights, 6 Off

1 Stand-by, 4 Nights, 7 Off

Key Responsibilities 

• Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand. 
• Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks.  
• Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning. 
• Collaborate with field teams to improve asset performance and resilience. 
• Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents. 
• Support innovation in pollution detection, sampling, and control technologies 

Accountabilities:

Emergency Containment Planning – 20%

• Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites 
• Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies. 
• Ensure plans are regularly tested, updated, and aligned with regulatory standards

Predictive Problem Solving – 20%

• Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays). 
• Design pre-emptive solutions and contingency protocols for high-risk failure points. 
• Maintain a dynamic decision matrix to guide real-time prioritisation. 

Resource Deployment & Coordination – 20%

• Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations. 
• Coordinate rapid deployment of internal and external resources, including contractors and emergency services. 
• Ensure all personnel involved in response are trained and briefed on containment protocols. 

Onsite Command & Control – 15%

• Act as the Incident Lead for Containment during pollution events, directing all onsite and offsite activities. 
• Establish clear lines of communication and authority across teams and stakeholders. 
• Monitor containment progress and adjust tactics in real time to meet the 4-hour target. 
• Ensure all contractor resource is compliant, and risk is closed out before leaving site. 

Blocker Identification & Resolution – 10%

• React swiftly to emerging blockers (e.g., weather, site access, equipment failure). 
• Escalate issues appropriately and activate backup plans without delay. 
• Maintain a log of blockers and resolutions to inform future planning. 

Stakeholder Engagement – 10%

• Liaise with Nova Team, PCL's and field resources during and after incidents. 
• Provide timely updates and post-incident reports to internal leadership and regulators. 
• Ensure transparency and accountability in all response activities

Continuous Improvement – 5%

• Lead post-incident reviews on the containment plan and response. 
• Integrate lessons learned into future containment strategies. 
• Champion innovation in pollution response technologies and methods. 

Skills & Qualifications

Essential:

• Proven experience in environmental management, pollution control, or Wastewater/Water operations.
• Ability to undertake challenging conversations and drive positive change
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• A passion for environmental protection and continuous improvement.
• A good level of education
• Relevant industrial experience
• Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential.
• Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial.
• Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary.
• Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively.
• Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture.
• Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important
• Logistical back: knowledge of the wastewater sector and available services to mitigate risk
• Risk Scanning and Early Intervention: Using insight from other roles horizon scan early to provide mitigation options.
• Operational Coordination: Experience in liaising with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment 
• Performance Tracking: Experience in tracking all initiated interventions to ensure completion and effectiveness, and maintaining an audit trail of actions taken and outcomes

Essential Qualifications:

• A good level of education
• Relevant industrial experience

Desirable Qualifications:

• Environmental linked qualification

As well as a great salary package, we also offer the below benefits  

• 25 days annual leave + Bank Holidays  
• Free annual flu jab and eye test vouchers  
• Pension contributions up to 11% (depending on your contribution)  
• An employee assistance program  
• A network of sports and social clubs  
• Company and performance-related bonus  
• Life assurance equal to 4x salary  
• Salary sacrifice electric car scheme (after 6 months service)  
• Health Cash Plan  
• Two paid volunteering days a year  
• Occupational health service  
• Discounts with over 800 popular retailers  
• Digital GP service  
• Study support may be available for job-related qualifications.  
• Competitive maternity & paternity leave and flexible return to work options  
• Cycle to work scheme.  

If you are an individual with proven experience in environmental management, pollution control or water operations, and a passion for the environmental protection, we would love to hear from you

Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role?  
 
Privacy Statement:  
 
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application.  
 
All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.