Interim Process Improvement Manager

2 weeks ago

Enfield Town, Greater London, United Kingdom Comex 2000 Full time £40,000 - £80,000 per year

We are currently seeking an experienced and proactive
Interim Process Improvement Manager
to join our team on a 6 month contract. This is a key role within the organisation, focused on driving operational efficiency and supporting the implementation of new IT systems. You'll lead cross-functional projects, redesign workflows, and collaborate with stakeholders to deliver impactful change

While the role is primarily remote, occasional travel to our offices in
Wednesbury, Enfield, and Derby
will be required to support stakeholder engagement and collaboration.

What you'll do

  • Analyse and improve existing business processes, with a focus on the end-to-end order-to-cash cycle.
  • Lead and support the implementation of new IT systems, ensuring alignment with business goals.
  • Collaborate with cross-functional teams including IT, Operations, Finance, and Customer Service.
  • Conduct gap analyses, process mapping, and root cause investigations.
  • Create and maintain documentation such as process flows, SOPs, and training materials.
  • Facilitate workshops and training sessions to support change management and user adoption.
  • Monitor post-implementation performance and refine processes based on feedback and data.
  • Apply methodologies such as Lean, Six Sigma, or Agile to deliver structured improvement initiatives.

What you'll need

  • Experience of working in telecoms, construction or engineering is highly desirable
  • Proven experience in
    IT system implementation
    , ideally involving End-to-End Workforce Management Software.
  • Strong background in
    process improvement
    , business analysis, or operational transformation.
  • Confidence in using process mapping tools (e.g. Lucid chart) and project management platforms (e.g., Zoho, Trello, MS Project).
  • Analytical mindset with the ability to interpret data and drive actionable insights.
  • Relevant certifications (e.g., ITIL Intermediate, Lean Six Sigma, Agile, PMP) are a plus.

Your Qualifications

  • Bachelor's degree in Business, Information Systems, Engineering, or a related field.
  • At least 5 years of experience in process improvement or IT transformation roles.

What We Offer:

  • Remote working
  • Opportunity to work on high-impact projects in a fast-evolving company.
  • A collaborative and innovative work environment.
  • Competitive compensation and benefits.

If you're ready to make a difference and thrive in a fast-paced environment, we'd love to hear from you

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