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Senior Performance Analyst

2 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time £60,000 - £80,000 per year

Company Description

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We're an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

  • UK & Ireland's premier AWS, Microsoft & Oracle partner
  • 3300+ strong, €350/£300m revenue business
  • 10+ years as a Great Place to Work in Ireland & UK
  • Best Workplace for Women in the UK & Ireland by GPTW
  • Best Workplace for Wellbeing in the UK by GPTW

We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you

Job Description

Our Analytics team sits within the UCD & Insights Capability, which consists of User Research, Content Design, Interaction & UX Design and Analytics. We primarily work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for-profit organisations, charities and social enterprises; and with some private-sector companies. The key sectors we're working in at the moment include education, apprenticeships & skills development, social care, rehabilitation, housing and criminal justice.

We are looking for an analytics professional who values:

  • Measuring what matters, not just what is measurable;
  • Solving the right problem;
  • Simple and explainable solutions;
  • Learning a diverse range of technical skills;
  • Developing insights and stories in partnership with stakeholders;
  • Empowering our clients through training and improved data literacy;
  • Collaboration with each other and our clients, constructive feedback and questions;
  • Repeatable, reliable, automated and sufficiently documented processes, not just getting repetitive work

In this role you will deliver excellent data analysis and visualisation services for clients. You would join a multi-disciplinary client team along with their own employees, other consultants/contractors. Your exact role would depend on their needs and your technical skills and experience. You might:

  • Build dashboards in a tool like Looker Studio, Power BI or Amazon QuickSight
  • Write SQL queries to transform data into a form useful for further analysis or visualisation
  • Use SQL (or optionally Python) to analyse data
  • Work with others with different roles and skillsets to develop meaningful insights that transform their decision making – for example about government policy, digital product strategy or user experience
  • Define, analyse and visualise a government digital service's KPIs and goals (known as 'performance analysis' in the UK public sector

Influence and inspire clients to take informed strategic decisions about their approach to analytics – advising on tools, how to make data available, outcomes, governance, people, skills etc. You won't do everything yourself and will need to work with others who can complement the gaps in your own knowledge and experience.

Be an active member of the analytics community of practice – taking part in training and development activities and sharing your own skills and experience.

Depending on your skills and preferences, you might take on additional coaching and training responsibilities such as becoming a performance coach, providing informal on the job support or delivering more formal training activities.

Qualifications

We'll assess the following skills during the application process:

  • SQL. You have used more advanced SQL (for example, complex joins between combinations of tables and CTEs, analytic functions, regular expressions, scripting and/or arrays/nested data) for data analysis.
  • Data visualisation. You are an experienced user of a data visualisation tool (e.g. Looker Studio, Looker, Power BI, Tableau, Amazon QuickSight) to visualise data and can describe the data stories this has enabled you to tell.
  • Enabling data driven decision-making. You have a proven track record of breaking down the barriers that prevent a team from doing this effectively. Sometimes you have done this through application of your own technical skills. Sometimes you have delivered this through empowering and influencing others to bring skills and experience that complement your own.
  • Building and managing relationships. You can build and maintain strong relationships, demonstrating strong emotional intelligence and recognising the different needs of the diverse range of team members and clients. You have experience mediating and mending relationships and managing expectations of clients and stakeholders.
  • Communication. You have strong listening, verbal and written communication skills, which you can leverage to build relationships and facilitate effectively, asking the right questions to ensure conversations remain focused. You have experience communicating sensitive messages, telling nuanced data stories and navigating difficult conversations, steering these towards positive outcomes.
  • Adaptability. You can adjust your approach, including technical decisions, leadership approach and role to suit different client contexts and team needs.

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

  • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
  • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
  • Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance.
  • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
  • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
  • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
  • Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform.
  • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Ashley Smith - Talent Acquisition Capability Partner

LI-AS1 #LI-Hybrid