F&B Host/Hostess

At
InterContinental London Park Lane
, we are looking for a
Host/Hostess
to join the team our team in Theo Randall's fine dining Italian Restaurant in Mayfair, Central London with an immediate start

Welcome to InterContinental London Park Lane
Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We are committed to offer and provide our Host/Hostess with a competitive salary and a large range of benefits. £30,338 full time salary
plus TRONC, paid overtime and great IHG perks including:

• Free meals on duty.
• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
• Our generous refer a friend scheme.
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few

On top of these great benefits, we also provide:

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Company sick pay and life insurance for every employee
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities

Most importantly, we'll help you grow and develop you as an individual and inspire incredible.
As our
Host/Hostess
, you represent the understated elegance and heartfelt Italian hospitality at the core of Theo Randall's dining experience. You are the first touchpoint in a restaurant known for its award-winning cuisine, welcoming atmosphere, and InterContinental service culture. Your presence sets the rhythm for a guest journey defined by warmth, precision, and genuine connection.

Key Responsibilities:

• Welcome guests with a polished, personable style that reflects the relaxed sophistication of Theo Randall's Cucina Italiana.
• Manage the reservations and seating plan with accuracy, collaborating closely with the management team.
• Escort guests to their tables with confidence, balancing operational efficiency with a personal touch.
• Develop a deep understanding of Theo Randall's seasonal menus, artisanal ingredients, and cooking philosophy.
• Speak confidently about dishes, daily specials, suppliers, and the restaurant's approach to Italian regional cuisine.
• Partner seamlessly with the front-of-house, bar, and kitchen teams to ensure a consistently smooth service flow.
• Communicate guest notes, preferences, and relevant details promptly to managers and service staff.

Requirements:

• Previous experience in a similar role in a high-end or luxury setting.
• Strong communication and guest service skills.
• Positive attitude and team-player mindset.
• Flexibility to work varied shifts, including weekends and evenings.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what's possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click 'apply' now

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.