Business Process Improvement Lead

2 days ago


London, Greater London, United Kingdom Rinnova Full time £600,000 - £800,000 per year

Location:
Midlands (Hybrid)

Salary:
£75,000 – £80,000

A leading provider of healthcare services is seeking a Business Process Improvement Lead to drive process excellence and business scalability during a period of significant transformation.

Working closely with senior leadership, you will redesign business processes, challenge existing practices, and introduce leaner, smarter ways of working that improve clarity, accountability, and efficiency across all core functions.

The Role

  • Lead cross-functional process improvement initiatives across HR, finance, quality, and operations.
  • Simplify workflows and reduce duplication to prepare the organisation for future growth.
  • Work with leadership teams to embed lean methodologies and develop a culture of continuous improvement.
  • Influence change through evidence-based process design, strong stakeholder engagement, and clear communication.
  • Support upcoming system implementations by ensuring business processes are ready for technology enablement.

The Person

  • Experienced process improvement leader, ideally from a regulated, multi-site or transformation-driven organisation.
  • Lean Six Sigma or business analysis qualified, confident in applying structured methodologies.
  • Excellent communicator who can challenge constructively and gain buy-in across all levels.
  • Adaptable and pragmatic, capable of balancing long-term design with immediate operational needs.
  • Passionate about helping people and systems work smarter, not harder.

Why Apply

This is an opportunity to help design how a national organisation operates, simplifying processes, clarifying accountability, and ensuring it can grow sustainably over the next five years. You'll work with a committed senior team, drive tangible improvement, and build a scalable foundation for the future.



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