Manager - Sales and Revenue Operations

Location:

Hemel Hempstead - United Kingdom

Job Family:

Sales

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

P4

Job ID:

R

A Career at HARMAN Automotive

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience.
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence.
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

Harman Automotive Services is looking for a Manager – Sales and Revenue Operations to join the Automotive Services Business Operations team.

This role focuses on planning, process optimization, operational control, and complex issues handling, while execution is carried out through specialized sub-teams. It mainly enables revenue achievement and operation efficiency through sales operation planning, process optimization, data-driven insights and cross-departmental collaboration.

What You Will Do

Data-Driven Sales Support and Decision Making

• Develop and maintain performance dashboards and recurring analyses.
• Identify business growth opportunities and risk points.
• Provide data-driven insights to enhance decision-making.
• Support translating strategic priorities into actionable sales plans.
• Offer a decision-making basis for sales strategies, channel optimization, and execution priorities through in-depth data analysis

Sales Operation Process and System Management

• Design, document, and continuously improve sales processes and SOPs; monitor adherence and effectiveness.
• Oversee the management and enhancement of local sales tools, including SFDC and data analytics platforms, to support refined sales management.

Targets, Forecasting & Resource Allocation

• Collaboratively oversee the annual/monthly sales planning rhythm with Finance and Sales leaders.
• Cascade targets to verticals/teams/individuals and define assessment standards.
• Establish a consistent sales forecasting rhythm and enhance forecast accuracy and transparency.
• Coordinate sales resource allocation to maximize ROI and productivity.

What You Need to Be Successful

• Educational Background: Bachelor's degree or above, majoring in business administration or related fields is preferred.
• Work Experience: More than 10 years of sales operation management experience. Candidates with experience in Software Services companies are preferred.
• Functional Mastery: End to end sales operations (planning/forecasting, process/SOPs, SFDC utilization, reporting).
• Analytics: Proficient in data modeling and analysis; able to translate insights into actionable recommendations.
• Leadership: Strong strategic planning, cross functional coordination, and resource orchestration skills; change management mindset.
• Behaviors: Results-oriented, with acute data insight and risk awareness, and outstanding communication.
• Language: Fluent spoken and written English.

Bonus Points if You Have

• Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry.
• Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management

What Makes You Eligible

• Willingness to travel.
• Willingness to work in an office.
• Any offer of employment is conditioned upon the successful completion of a background investigation.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• "Be Brilliant" employee recognition and rewards program.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you're ready to innovate and do work that makes a lasting impact, join our talent community today

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '' about a job with HARMAN, please cease communication immediately and report the incident to us through:

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related )