Reception/Administration Manager
2 weeks ago
The following are the core responsibilities of the Administration/Reception Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Administration/Reception Manager is responsible for: a.Overseeing the administration and support operations of the practice, ensuring staff achieve their primary responsibilities. b.Line managing all administrative staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training.
c.Participating in staff appraisals as required d.Identifying and delivering team training where required e.Compiling administration staff rotas f.Reviewing and updating all administrative and reception policies and procedures as required g.Supporting the management team in the compilation of practice reports and the practice development plan h.Developing, implementing and embedding efficient office processes and procedures to adhere to extant legislation. i.Coordinating the provision of temporary administrative and reception staff, ensuring sufficient cover is provided for periods of leave and other staff absences. j.Providing initial guidance and advice to patients who wish to complain. k.Managing all deliveries to the practice, ensuring adherence to the cold chain policy as necessary l.Acting as building fire marshal, ensuring evacuation lists are current and that the visitors log is used appropriately.
m.Ordering stocks stationery, clinical and drugs/vaccinations ensuring sufficient stocks are maintained to ensure good working practice. n.Managing Did not attend, ensure appropriate letters are sent to patients as and when needed and that management are informed of any recurrent non-attendees. o.Managing the waiting lists and ensuring patients are booked at appropriate times p.Provide support to the Practice Manager/Deputy to ensure that CQC regulations are met and maintained. Secondary responsibilities In addition to the primary responsibilities, the Administration/Office/Reception Manager may be requested to: a.Deputise for the deputy practice manager during periods of absence b.Partake in audit c.Coordinate and produce meeting agendas and record the minutes of meetings d.Support the practice manager in the maintenance of the practice website and social media accounts e.Monitor and promote the use of the Friends and Family Test f.Champion continuous improvement, encouraging staff to participate and make suggestions for CI initiatives g.Assist with QOF targets
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Reception/Administration Manager
1 week ago
Lincoln, United Kingdom NHS Full timeJob Summary Glebe Park Surgery are looking for a proactive and enthusiastic Reception/Administration Manager to work as part of our Patient Care‑Co‑Ordinator team. About Us Glebe Park Surgery is located in the North of the vibrant university city of Lincoln. We are part of the Imp Primary Care Network. Having recently moved to purpose built premises our...
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GP Medical Administrator
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Lincoln LN BN, United Kingdom Washingborough Family Practice Full timeWe have an exciting opportunity for a part-time medical administrator / receptionist to join our ever growing team here at Washingborough Family Practice. The post is for 20 hours per week and will also include some reception duties. The successful applicant will be required to cover for sickness and holidays. Salary will be dependant on qualifications and...
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Senior Reception
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Lincoln, United Kingdom NHS Full timeA healthcare practice in Lincoln is seeking an enthusiastic Reception/Administration Manager to oversee administration and support operations. Candidates should possess GCSEs in English and Maths, along with experience in healthcare settings and leading teams. The role includes managing staff development, ensuring adherence to policies, and implementing...
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Mablethorpe LN QL, United Kingdom TingDene Group Ltd Full time £25,000 - £30,000 per yearJob SummaryWe are seeking a professional and friendly Receptionist to join our team on an 12 month fixed term contract. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to...
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Management Assistant
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Lincoln LN JP, United Kingdom Minster Medical Practice Full timeThe post holder will: Demonstrate an understanding of health services and a passion for improving lives and healthcare Support the GP Partners and Practice Manager in ensuring the smooth running of the practice Act as a member of the surgery management team with delegated responsibility for day-to-day operations Ensure effective processing of administrative...
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Accounts/office Administrator
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Reception and Contract Support Officer
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Birchwood WA PB, United Kingdom Serco Full timeLocation: Birchwood, WA3 7PBHours: Evenings & Weekends: Part time 26 hours per weekSalary: £17,333.00 per annum + Excellent benefitsThe purpose of this role within our Electronic Monitoring team is to act as the first point of contact for all visitors, employees, and clients, fostering a welcoming and professional atmosphere. They will ensure the reception...