Credit Control

2 weeks ago

Rochdale, Rochdale, United Kingdom Amberstone Security Full time £35,000 - £55,000 per year
About ASEL Group

ASEL Group designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, we have redefined industry standards. Our approach is powered by insight, data and an unwavering focus on client trust.

We are part of Argenbright Holdings, a privately owned $2.2bn global organisation with a rich heritage in aviation services, technology, BPO, facilities management and security services across the USA and Europe.

We operate with authenticity, transparency and integrity-values that form the backbone of how we do business and build lasting partnerships.

Role Overview

We are seeking an experienced and driven Credit Controller and Collections Manager to take ownership of our credit control function and lead our collections processes. This is a pivotal role within our finance department, responsible for safeguarding cash flow, minimising credit risk and maintaining strong relationships with key clients.

The successful candidate will manage end-to-end credit control activities, oversee customer ledgers, and implement strategic credit management practices that support ASEL's continued growth and financial resilience.

You will play an instrumental role in improving systems, streamlining processes and ensuring all credit and collection activities align with corporate objectives and compliance standards.

Key Responsibilities

Credit Control & Collections Management
  • Take full ownership of the company's credit control function, managing a portfolio of accounts and ensuring timely collection of payments.
  • Oversee the day-to-day operations of the credit and collections process, including payment allocation, reconciliations and query resolution.
  • Develop and implement effective credit policies and procedures to reduce overdue debt and bad debt exposure.
  • Conduct credit risk assessments and set appropriate credit limits for new and existing clients.
  • Produce and maintain an accurate aged debtor report with analysis and commentary for management review.
  • Lead proactive communication with clients to secure prompt payments while maintaining strong professional relationships.
  • Manage escalated debt cases, including pre-legal and legal collection processes where required.
  • Negotiate repayment plans and settlement arrangements in line with company policy.
  • Collaborate closely with the Sales, Operations and Account Management teams to resolve billing or service-related disputes.
  • Monitor key metrics such as Days Sales Outstanding (DSO) and implement improvement strategies.
Leadership & Continuous Improvement
  • Provide guidance and mentoring to the credit control team, promoting a culture of accountability and continuous improvement.
  • Identify opportunities to improve efficiency through automation, system enhancements and process redesign.
  • Drive regular reviews of debtor performance and credit exposure across customer portfolios.
  • Partner with Finance leadership to support forecasting, cash flow planning and reporting.
  • Contribute to finance projects, audits and system migrations as required.
Knowledge, Skills & Experience

Essential
  • Minimum 3-5 years' experience in credit control, collections or credit management (preferably within a B2B environment).
  • Strong understanding of credit risk management principles, debt recovery and financial reporting.
  • Proven ability to manage large or complex ledgers with multiple customers and contract types.
  • Exceptional communication and negotiation skills with the ability to influence at all levels.
  • Strong analytical and problem-solving skills with meticulous attention to detail.
  • Proficient in Excel (intermediate level minimum).
  • Demonstrated ability to work independently and as part of a cross-functional team.
  • Well-organised, proactive and commercially minded.
Desirable
  • Previous experience with SAGE 200, TimeGate, or CASH systems.
  • Experience managing or mentoring a small team.
  • Financial awareness and understanding of commercial contracts.
  • CICM qualification (or working towards) would be advantageous.
Reporting Line

Reports to: Finance Director

Working Hours & Environment
  • Full-time, Monday to Friday, 9:00am - 5:00pm.
  • Hybrid working available following successful completion of probation.
  • Based at ASEL Group Rochdale officers
  • Occasional travel may be required to support business needs.
What We Offer
  • Competitive salary
  • 25 days annual leave plus bank holidays
  • Pension contribution scheme
  • Hybrid working flexibility
  • Professional development and progression opportunities within the Argenbright Group
Join ASEL Group and be part of a forward-thinking, fast-growing organisation where your expertise will directly impact business performance, strengthen financial stability and contribute to our mission of delivering world-class security solutions across Europe.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

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