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Summer School Operations Assistant

2 weeks ago

Manchester M BE, United Kingdom New College Group Full time £31,824 per year

We are looking to hire an Operations Assistant to help to administratively support our summer schools in 2026. This is a fixed term position, running from Monday 15 June to Sunday 26 July 2026. The weekly rate of pay is £612 (including holiday pay). The role is hybrid, with some office and some work-from-home hours. You can apply via indeed or through our online application form:

About New College Group

New College Group (NCG) is a specialist college providing English Language tuition, with schools located in some of the best student cities in the UK. We have year-round adult schools in Manchester and Liverpool, with a dedicated groups campus in Cheshire and summer schools in Salford (Manchester) and Portsmouth.

About the Junior Summer School

The NCG Junior Summer School is for international students aged We run residential programmes at the University of Salford and University of Portsmouth Our dedicated programmes help young learners to develop their English language skills while providing them with an unforgettable experience abroad, packed full of exciting social activities and countless opportunities to make friends with like-minded people from across the globe.

The Role

The Operations Assistant works in NCG Head Office, directly supporting and working with the Junior Summer School and Groups Manager to provide administrative support to the regional summer centres. This is a hybrid role with some in-office hours and some work-from home hours. There will be two Operations Assistants, who will take it in turns to work 'early' and 'late' shifts. As the role requires being at Head Office each week, candidates must be able to commute daily to central Manchester.

Duties:

  • Coordinating transfers of groups of students between airports and campuses.
  • Arranging and booking entrances to entertainment venues as well as transport and travel itineraries for excursions.
  • Being a point of contact for all staff, students and clients; often 'triaging' requests and questions and referring them to the relevant departments.
  • Communicating activities schedules and updating staff rota information.
  • Liaising with host venues to communicate and manage accommodation and catering needs and requests
  • Monitoring student locations using live GPS software
  • Working with the company database to ensure that all records are accurate, producing and sharing lists, registers, etc. as required.

The Academic Programme

Students attend classes for 3 hours either in the mornings or afternoons each week. The teaching programme runs on a 'zig-zag' system, where typically a class will have classes in the morning in week 1, and then in the afternoon in week 2 (and so on). Operations Assistants will not have many duties relating to the academic side of programme delivery.

The Activities Programme

The activities programme runs from 09:00 to 22:00 every day of the week. We offer a range of activities to meet the interests of international teenagers. The activities programme is enacted by the Centre Manager, who line manages the Activities Leaders. Mostly, activities are held on site at the university campuses, but there are also off-site activities (such as bowling and adventure golf), as well as excursions to local sites of interest as well as other cities. Most of your duties will revolve around the activities and excursions programmes.

Conditions of Employment

  • Operations Assistants are contracted to work 42 hours per week for regular hours, and we do not anticipate any need for overtime. However, should the need arise this will be paid at the end of contract.
  • After the training and induction period, the Operations Assistant role is almost entirely screen-based – you are not likely to be required to be physically present at either summer centre, but in some circumstance this may become necessary.
  • Operations Assistants report directly to the Junior Programmes Manager, but work to support all staff across all centres, and will be in near-constant contact and communication with large numbers of employees, students, clients and service providers.
  • While on duty, therefore, it is critical that Operations Assistants are ready and responsive to communications at all times.
  • Summer schools are high-pressure environments; this role requires candidates who can remain calm under pressure and who have strong interpersonal skills.

Your daily work schedule (Week A: early shift)

08:00 – 12:00: Work at Head Office

12:00 – 12:30: Lunch break

12:30 – 15:30: Work at Head Office

Your daily work schedule (Week B: late shift)

12:30 – 15:30: Work at Head Office

15:30 – 20:00: Work from home

(30 minute break and commuting time to be factored in as necessary)

About You: Must haves…

To be eligible for the role, you must…

  • …be aged 18+, and have the right to work in the UK
  • …not have any criminal convictions which indicate you are unsuitable to work with children
  • …be able to start work on Monday 15 June 2026
  • …and be able to work through until the end of the summer period

About You: What we prefer…

We give preference to candidates who…

  • …have similar administrative experience, especially working with databases and Microsoft Excel
  • …those with summer school experience

Job Types: Full-time, Temporary, Fixed term contract

Contract length: 6 weeks

Pay: £612.00 per week

Ability to commute/relocate:

  • Manchester M1 3BE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person