GP Assistant

4 days ago

Brighton BN AG, United Kingdom Beaconsfield Medical Practice Full time £52,000 - £104,000 per year

Are you an organised, adaptable and proactive individual looking to play a key role in supporting a busy GP practice? We're looking for a non-clinical GP Assistant to join our friendly team, providing essential administrative and workflow support to ensure smooth and efficient running of our patient services.

As a GP Assistant within our SystmOne practice, you will work closely with the clinical and administrative teams to help manage the day-to-day flow of information and communication throughout the surgery. This is a varied role, combining elements of reception, workflow management, and administrative support

Key responsibilities include;

· Working flexibly across reception and back-office functions as required.

· Providing high-quality administrative support to the GP and wider practice team.

· Assisting with appointment requests, patient queries, and maintaining accurate records.

· Managing incoming correspondence, including workflow documents, tasks and patient communications

· Supporting GPs with preparation of some report, referrals and correspondence

· Supporting the smooth running of clinics through effective coordination and communication.

· Contributing to service improvement initiatives and helping to optimise administrative processes.

About you

You will be a team player with excellent communication and organisational skills. We are looking for someone who is IT proficient and has a keen eye for detail. You will have a positive attitude, and a commitment to providing excellent service to both patients and colleagues.

Essential skills and experience

· Strong IT literacy

· Ability to multitask, prioritise workload and work under pressure.

· Excellent interpersonal and customer service skills.

· Discretion and understanding of confidentiality and data protection.

Desirable

· Previous experience in a GP surgery or primary care environment.

· Experience in workflow/document management within a GP setting.

· Knowledge of medical terminology

· Familiarity with NHS administrative processes and systems.

What We Offer

· A supportive, friendly and professional working environment.

· NHS Pension

· Practice Sick Pay

· The chance to make a real difference in patient experience and practice efficiency.

Job Type: Full-time

Pay: From £13.25 per hour

Expected hours: 37 per week

Benefits:

  • Company pension
  • Health & wellbeing programme
  • Sick pay

Experience:

  • Customer Service: 1 year (required)

Work Location: In person

Application deadline: 28/11/2025

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