Estate Operations Manager

1 week ago


Norwich NR BB, United Kingdom Original Holdings CompanyLtd Full time £30,000 - £60,000 per year

Job Title: Estate Operations Manager

Location: Mannington Estate, Norfolk

Contract Type: Full-Time (Permanent)

Salary: Competitive, based on experience

About Mannington Estate

Mannington is a historic and picturesque estate in North Norfolk, known for its beautiful gardens, tranquil parkland, and rich heritage. We welcome visitors from across the UK and beyond, offering a unique rural escape and a warm, engaging experience for guests.

We're now looking for an organised, personable and proactive Estate Operations Manager to join our small, dedicated team and play a central role in the smooth running of the estate.

Key Responsibilities

  • Oversee day-to-day operations across the estate, ensuring high standards are consistently maintained.
  • Supervise and support staff, contractors, and volunteers to deliver an excellent experience for all visitors
  • Positively engage with a broad group of estate stakeholders and partners (heritage, conservation, landowners, tenants, etc) to maintain and build strong and valuable relationships.
  • Provide comprehensive administrative support, including responding to enquiries (phone and email), booking management, and record-keeping.
  • Troubleshoot operational issues swiftly and effectively, ensuring minimal disruption to the visitor experience.
  • Support planning and delivery of events and seasonal activities.
  • Maintain good communication with the estate's leadership and contribute to ongoing improvements and development.

Person Specification

  • Minimum 3 years' experience in a supervisory or management role.
  • Strong organisational and planning skills — able to keep daily operations running smoothly with attention to detail.
  • Flexible approach to working hours with evenings and weekends in the mix
  • A natural problem-solver with a calm, practical approach.
  • Friendly and professional communicator, comfortable working with the public, colleagues, and stakeholders at all levels
  • Passionate about the visitor experience — consistently puts guests at the heart of decision making.
  • Confident with basic IT systems and office software.
  • Experience working/volunteering at a historic estate would be advantageous

Job Type: Full-time

Benefits:

  • Free parking
  • On-site parking

Work Location: In person


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