Security Officer

Details
Reference number

438631

Salary

£23,800

GBP

Job grade

Administrative Assistant

Contract type

Permanent

Business area

HO - Chief Operating Officer Group

Type of role

Security

Working pattern

Full-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Liverpool

About the job
Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Chief Operating Officer Group works closely with the Home Office's policy and operational commands to enable us together to deliver the department's priorities.

The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.

Job description

Security Officers are required to be able to read and absorb information, implementing what has been read, ensuring it is followed and use available information to brief colleagues and plan ahead. Security Officers require effective IT skills, including a good knowledge of Microsoft Word, Excel and Outlook.

In particular, in this role you will have the opportunity to:

Gain skills in Customer Service being the first point of contact for all visitors to the Organisation.

Develop effective interpersonal skills with a variety of stakeholders, including colleagues across the Organisation and other Government department security teams.

Gain expertise in protective security by understanding best practice for business continuity, physical and manned security whilst using pioneering security equipment and electronic systems.

Key Responsibilities

• Control access & egress to HO buildings in compliance with the Home Office Security Pass and Access Control Policies.
• When required, deal with conflict professionally and calmly using the skills learnt in the Conflict Management Training.
• Conduct Internal and external patrols vigilantly as directed, remaining observant of your surroundings and respond positively to situations discovered.
• Complete all written work accurately and efficiently ensuring it is legible and clear.
• Produce comprehensive incident reports in a timely and accurate manner.
• Follow the Home Office Pass Policy when dealing with all visitors or contractors to ensure correct pass issuance.
• Report and record in a timely manner, all incidents, accommodation and health & safety issues identified. Respond to all alarms as per Home Office policy.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis.

Training

Full training will be provided, and you will be mentored and supported in this role.

Person specification

Essential criteria

• Demonstrates flexibility and the ability to perform a variety of multi-skilled tasks effectively.
• Confident in managing challenging or complex situations with professionalism.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong IT proficiency, including Microsoft Word, Outlook, and Excel.
• Professional, customer-focused approach with an understanding of the needs of vulnerable individuals.
• Proven experience in security services or a fast-paced customer service environment, with a commitment to maintaining high standards.
• Comfortable collaborating with a wide range of internal and external stakeholders.

Desirable criteria

• Security experience.
• UK Driving Licence.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Managing a Quality Service
• Working Together

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays.
• This role currently attracts Annualised Hours Allowance of up to (AHA) of 31%
• Further information can be found on our website.
• Flexibility and Predictability.
• Rostered Shift Allowance - the post holder will be required to work shifts:
• Premium Hours which include weekend working and may include Public Holidays.
• The allowances are not guaranteed and are subject to change depending on business needs.
• Allowances will be confirmed if offered the role.
• Overtime – At times there may be overtime available based on business needs, however this is not guaranteed.

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 11th December 2025.

As part of the application process, you will be asked to complete:

• Personal Statement (maximum 500 words).
• Evidence of the Behaviour - Making Effective Decisions (maximum of 250 words per Behaviour).

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

1. Sift – week commencing 15th December 2025.

The sift will be held on the Personal Statement and Behaviour - Making Effective Decisions.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of the Behaviour Making Effective Decisions.

1. Interview – week commencing 12th January 2026.

If you are successful at sift stage, you will be invited to an interview that will be behaviours-based questions, (as listed in the job advert).

The interview will take place in person. Capital Building L3 9PP – report to the reception desk on level 0.

Travel expenses will not be reimbursed.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Problems during the application process

If you experience problems accessing this advert, or you think you've made a mistake on an initial application, please contact , including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location preference

You will only be able to select a single location preference so please ensure this is a location that you are prepared to travel to. If you are offered a role at your preferred location and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is SC. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
• Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Home Office Resourcing Centre – Corporate Enablers
• Email :

Recruitment team

• Email :

Further information

If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

---