Nights Customer Service Advisor Wigan- 4 On 4 Off

2 weeks ago

Wigan, Wigan, United Kingdom APCOA Full time £20,000 - £40,000 per year
The Role

Nights Customer Service Advisor - Wigan - 40 hours; 4 on 4 off - £ per annum .

Shift Pattern :

  • Working 4 days out of 7 - Inclusive of weekends.
  • 4 x 12 hour shifts, 4 days off and this will repeat. (Will not be 4 set days)
  • Working hours between 8PM - 8AM
  • 1x Hour and 2x 20 minute breaks
  • 8 Week Rota Basis

Do you have customer service experience?

Are you a good communicator?

An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you We are passionate about the service provided and most of all take pride in our people.

We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task. Could this be you?

What will you do?

  • Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)
  • Use knowledge of processes, laws, and policies to advise customers.
  • Undertake clerical tasks in line with KPIs and within SLAs.

(This list is not exhaustive and is subject to variation as the contract requires)

What will you bring?

  • Customer service experience
  • Interpersonal skills, with the knack to build positive working relations.
  • Competence to prioritise work, multi- task and maintain organisation.
  • Uses initiative, looks for positive outcomes.
  • Self motivated with a pro-active nature
  • Positive behaviours with colleagues and customers.
  • Excellent problem solving skills.
  • Punctual and reliable.
  • Knowledge of excel.

What is on offer to you?

4 on 4 off shift work (20:00 - 08:00)

Full uniform

Training and development

Company Pension

Employee Discount Scheme

Free parking

Does this opening sounds like a fit for you?

Apply now and a member of the APCOA recruitment team will be in touch with you.

APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.

  • HR Advisor

    2 weeks ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £29,540 - £32,597 per year

    WiganFull Time£29,540 - £32,597TemporaryExpires 23/11/2025About the RolePriority Candidates will be considered in the first instanceWigan CouncilWigan Life CentreCollege AvenueWiganWN1 1NJSalary: Grade 6, £29,540 - £32,597 per annum.37 hours per weekTemporary position until December 2026We're on a journey to build a workforce reflective of our Borough.We...

  • Planning Policy Technical Advisor

    4 days ago

    Wigan, Wigan, United Kingdom Wigan Council Full time

    WiganPart Time£16, £18,181.50PermanentExpires 23/11/2025About the RolePriority Candidates will be considered in the first instanceWigan Life Centre SouthCollege AvenueWiganWN1 1NJSalary: Grade 7, £16, £18,181.50 per annum.18.5 hours per weekWe're on a journey to build a workforce reflective of our Borough.We are committed to fostering diverse teams where...

  • Progression Advisor – Children Looked After

    7 days ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £36,363 - £40,777 per year

    WiganFull Time£36,363 - £40,777TemporaryExpires 27/11/2025About the RolePriority Candidates will be considered in the first instanceWigan Life Centre SouthCollege AvenueWiganWN1 1NJSalary: Grade 8, £36,363 - £40,777 per annum.37 hours per weekTemporary until December 2027We're on a journey to build a workforce reflective of our Borough.We are committed...

  • Service Manager Safeguarding and DOLS

    2 weeks ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £61,706 - £66,043 per year

    WiganFull Time£61,706 - £66,043PermanentExpires 30/11/2025About the RolePriority Candidates will be considered in the first instanceWigan Life Centre SouthCollege AvenueWiganWN1 1NJSalary: Grade 14, £61,706 - £66,043 per annum.37 hours per weekWe're on a journey to build a workforce reflective of our Borough.We are committed to fostering diverse teams...

  • Service Lead – Standards and Learning

    1 day ago

    Wigan, Wigan, United Kingdom Wigan Council Full time

    WiganFull Time£74,122PermanentExpires 04/01/2026About the RolePriority Candidates will be considered in the first instanceWigan Life Centre SouthCollege AvenueWiganWN1 1NJSalary: Grade 16, £74,122 per annum.37 hours per weekPermanentWe're on a journey to build a workforce reflective of our Borough.We are committed to fostering diverse teams where everybody...

  • Service Lead

    2 weeks ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £74,722 per year

    WiganFull Time£74,122PermanentExpires 04/12/2025About the RolePriority Candidates will be considered in the first instanceWigan Life Centre SouthCollege AvenueWiganWN1 1NJSalary: Grade 16, £74,122 per annum37 hours per weekWe're on a journey to build a workforce reflective of our Borough.We are committed to fostering diverse teams where everybody can bring...

  • Apprentice Support Worker

    1 week ago

    Wigan, Wigan, United Kingdom Wigan Council Full time

    WiganFull Time£12.21 per hourTemporaryExpires 02/11/2025About the RolePriority Candidates will be considered in the first instanceInhouse Support Services (Various placements)Salary: Apprentice Corporate Rate (NLW) £12.21 per hour35 hours per weekTemporary for 24 monthsWe're on a journey to build a workforce reflective of our Borough.We are committed to...

  • Support Worker

    4 days ago

    Wigan, Wigan, United Kingdom Wigan Council Full time

    WiganPart Time£25,583 - £26,824PermanentExpires 07/12/2025About the RolePriority Candidates will be considered in the first instanceInhouse Services- Wigan/LeighSalary: Grade 4, £25,583 - £26,824 per annum. £ £13.90 per hour pro rata based on 37 hours per weekVarious hours per weekWe're on a journey to build a workforce reflective of our Borough.We are...

  • One Front Door Manager

    7 days ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £294,492 - £323,564 per year

    WiganPart Time£24,641 - £26,730PermanentExpires 23/11/2025About the RolePriority Candidates will be considered in the first instanceWigan CouncilWigan Life CentreCollege AvenueWiganWN1 1NJSalary: Grade 11, £24,641 - £26,730 per annum.18.5 hours per week (Job Share)PermanentWe're on a journey to build a workforce reflective of our Borough.We are committed...

  • Early Years Worker

    6 days ago

    Wigan, Wigan, United Kingdom Wigan Council Full time £25,000 - £26,824 per year

    WiganFull Time£25,583 - £26,824PermanentExpires 12/11/2025About the RolePriority Candidates will be considered in the first instanceFamily Hub at Clifton StreetWiganWN3 5HNSalary: Grade 4, £25,583 - £26,824 per annum. £ £13.90 per hour37 hours per weekWe're on a journey to build a workforce reflective of our Borough.We are committed to fostering...