Support Lead

1 week ago

London, Greater London, United Kingdom West Central London Mind Full time £30,000 - £45,000 per year

Job description

Location: Wandsworth Hub

Department: Adult Services

Salary: £29,132.25 Pro rata

Hours: 18.75

Contract Type: Fixed Term Contract

Are you an experienced support worker ready to take the next step into a leadership role?

We're looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You'll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.

You will:

  • Provide supervision, guidance and appraisals for Support Workers
  • Work directly with a small caseload to model effective support
  • Support service users with tenancy sustainment, recovery, and wellbeing
  • Lead on complex support or tenancy breach issues
  • Support recruitment, staff induction, training and performance development
  • Ensure accurate recording of outcomes and contract performance indicators
  • Build effective working relationships with internal teams and external agencies
  • Collaborate with the Community Lead Manager to deliver service targets
  • Contribute to team culture, best practices and continuous improvement

You are:

  • Experienced in mental health or housing-related support services
  • Able to supervise and develop a frontline team
  • Person-centred, with strong communication and relationship-building skills
  • Confident managing risk, support plans, and complex casework
  • Knowledgeable in safeguarding, tenancy rights, and support frameworks
  • Skilled in working collaboratively with a wide range of professionals
  • Organised, proactive and values-driven

About us:

We're a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

  • Hybrid-working if nature of role permits
  • Learning and development opportunities
  • Cycle to work scheme (interest free lone paid back 12 months period)
  • Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life's issues or problems
  • Free eye test
  • Flexible working
  • Interest free loan, those in financial hardship

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