Store Sales Assistant

3 days ago

London, Greater London, United Kingdom Lucy and Yak Full time £24,000 - £36,000 per year

We are looking for a PART TIME Sales Assistant to join the team & work in our London Pop Up store.

As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

What you'll be doing...

  • You'll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
  • Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
  • Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
  • Customer happiness is your top priority - you'll go the extra mile to make every shopping experience memorable
  • General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
  • Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
  • Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
  • Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
  • Support in always making the store a safe place for customers and our team through following our H&S best practice

What are we looking for?

  • A people person: You thrive on building connections and making customers feel at home.
  • Friendly and approachable: Your warm demeanour and welcoming attitude are infectious
  • Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
  • Team player: You enjoy working with others as part of a team.
  • A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
  • Previous retail or customer facing experience is desirable but not essential
  • Knowledge of Lucy & Yak as a brand and our products would be a massive bonus

The fine print

  • £12.60 per hour
  • 12 hours per week
  • Based in London, Spitalfields
  • Start date ASAP
  • Contract duration - 3 months

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.

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