IT Operations Analyst

2 days ago

Watford, Hertfordshire, United Kingdom Hays Full time £40,000 - £80,000 per year

Your new company

Our client is a global leader in construction, infrastructure, and concessions, operating in over 100 countries. With expertise spanning major civil engineering projects, transport infrastructure, energy systems, and urban development, they combine innovation and sustainability to deliver complex projects that shape the future of cities and mobility.

Your new role

An opportunity has arisen for an experienced IT Operations Analyst within one of the world's largest Civil Engineering, Construction, Facilities Maintenance and Production companies.

This is an exciting role for a highly motivated candidate who likes to be part of a team, be regularly challenged in an evolving environment and is driven by repeat successes. This role will provide exposure to the most recent infrastructure-related technologies available today, such as cloud services, SaaS, PaaS, IaaS.

Duties:

  • Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks.
  • Work closely with the Application Support to help resolve service issue.
  • Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK
  • Lifecycle management and continuous service improvement of IT infrastructure.
  • Support change control, testing, and deployment of infrastructure services.
  • Work closely with both internal and external stakeholders to ensure high levels of service delivery.
  • Always maintain IT security and assist in the upkeep of security accreditations.
  • Strong operational skills and mindset.
  • Mentor and mentor - sharing environment where we succeed together
  • Expect to identify and resolve issues - then monitor and design them out.
  • Produce and ensure Service Operation guides are kept up to date.

What you'll need to succeed

Essential Skills:

  • Strong knowledge of resilient LAN and WAN infrastructure/technologies:

  • Physical layer - Switching / Routing / Firewall or Virtual Layer - MPLS / VRF / SD-WAN Hypervisor Virtual network layers:

  • Application layer - IPv4&6 / DHCP / DNS / Active Directory Services

  • Excellent knowledge of the Microsoft infrastructure product stack:

  • Windows Server, Active Directory, Hyper-V and high availability failover clustering

  • Microsoft Data Protection Manager

  • PowerShell scripting and automation

  • All round Microsoft Cloud Operations engineer

  • Cloud Services, IaaS, PaaS, Microsoft Azure, including Site recovery (ASR) and M365, Exchange Online, OneDrive, Teams
  • Azure networking (private endpoints, Azure firewalls, VPNs, IP Groups etc)
  • Operations systems, Windows Desktop, Windows Server and Linux
  • Monitoring / Alerting / log Analytics, Sentinel
  • Logic Apps
  • API Management gateways
  • Azure Application Proxies

You must be eligible for security clearance living in the UK as a British Citizen.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found

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