Front of House Team Leader

3 days ago

Newcastle upon Tyne NE HQ, United Kingdom Gosforth Hotel Full time £25,000 - £40,000 per year

Location - Gosforth Hotel

Front of House Team Leader

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Gosforth Hotel.

Can you…

  • Work alongside the management team to bring our shared vision to life.

  • Help maintain smooth operations and consistency.

  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top-notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. Only a fifteen-minute walk from the South Gosforth metro station, The Gosforth Hotel is a local high-street pub, centred around live sport and local cask ale. Lunchtimes are busy, with a good-value offering on quality food for our guests. We stock cask ale from a vast range of local and national breweries; we are a real ale paradise.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

  • VIP entry to our Pubs and Bars

  • Stonegate Hotel Discounts

  • Flexible working

  • Corporate Discounted Rates at David Lloyd and PureGym

  • Discounted Dental Insurance

  • Stream – Early access to your earned wages

  • Award winning development programmes

To be considered for the Front of House Team Leader position at Gosforth Hotel you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Gosforth Hotel directly.

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