Senior Customer Service Assistant

4 days ago

London, Greater London, United Kingdom SSP Full time
About the Role

Senior Customer Service Assistant - Paddington Station, London.

Pay Rate: £12.95 per hour.
Hours: Full Time. (40 hours/week)
Shifts: Varied between 6AM and 10.30 PM, including weekends.

  • Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU'LL:

  • Oversee efficient loading/unloading of catering equipment and stock from trains.
  • Manage order assembly and maintain precise control over inventory.
  • Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
  • Strategically place products to minimize wastage through effective rotation.

WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Senior Customer Service Assistant.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.


  • Customer Services Assistant

    1 week ago

    London, Greater London, United Kingdom SSP Full time £10,400 - £52,000 per year

    Customer Service Assistant for East Midlands Trains (EMT) at St. Pancras Station.Pay Rate: £12.95 per hour.Hours: Full Time (40 hours).Shifts: Rotational shifts between 5am and 11pm, including some weekends.Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain...

  • Customer Service Assistant

    7 days ago

    London, Greater London, United Kingdom West Coast Partnership Development Full time £25,000 - £35,000 per year

    Our stations team at London Euston are looking for enthusiastic individuals to join our Talent Bank of Customer Service Assistants.At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the West Coast.Are youPASSIONATEabout delivering excellent customer service withINTEGRITY? Do you have...

  • Customer Service Assistant

    6 days ago

    London, Greater London, United Kingdom Avanti West Coast Full time £35,000 - £55,000 per year

    Posted 16 November 2025Salary £38,460LocationLondonJob type VariousReference036792Job FunctionStations TeamOur stations team at London Euston are looking for enthusiastic individuals to join our Talent Bank of Customer Service Assistants.At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the...

  • Customer Service Assistant

    2 weeks ago

    London, Greater London, United Kingdom Vita Group Full time £8,400 per year

    Customer Service Assistant. LewishamHourly Rate: £14Working Hours: 6am – 9pm. 25 hours per weekContract Duration: Fixed term contract, 2 monthsVita Student'snext-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our...

  • Customer Service Assistant

    2 weeks ago

    London, Greater London, United Kingdom LevelOut Full time £25,000 - £35,000 per year

    Customer Service Assistant (Remote – UK Based)Salary:£25,000 per annumLocation:Remote (UK-based only)Hours:40 hours per week, Monday to Friday – Varying working hoursAbout LevelOutLevelOut is a Reformer Pilates studio dedicated to helping people move, feel, and live better. Whether in-studio or online, we pride ourselves on delivering an exceptional...

  • Customer Service Assistant

    2 weeks ago

    London, Greater London, United Kingdom Restaurant Associates UK Full time £18,000 - £25,000 per year

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a full time basis, contracted to 40 hours per week.As a Customer Services Assistant, you will contribute to a passionate and...

  • Customer Service Assistant

    2 weeks ago

    London, Greater London, United Kingdom The Spectator Full time £20,000 - £30,000 per year

    An exciting opportunity for a for a bright and confident Customer Service and Marketing Assistant has arisen at Old Queen Street Media (publishers of UnHerd, The Spectator and Apollo magazines).You will be required to carry out day to day customer service functions such as: responding to subscriber enquiries,  moderating the website's comments section, and...

  • Senior Customer Service Advisor

    2 weeks ago

    London, Greater London, United Kingdom Barclays Full time £31,500 per year

    Job DescriptionPurpose of the roleTo provide exceptional customer service while resolving more complex customer needs/requests. AccountabilitiesProvision of customer service through various communication channels including chat, email and phone.Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique,...

  • Senior Account Executive

    5 days ago

    London, Greater London, United Kingdom Service Express Full time

    Service Express UK has a new opening for an experienced Senior Account Executivewith successful experience selling Managed Services.We are seeking a results-driven sales professional to focus on acquiring new logo customers, particularly new customers, Independent Software Vendors (ISVs) and Application Managed Service Providers, by integrating Service...

  • Customer Services Assistant

    2 weeks ago

    London, Greater London, United Kingdom Compass Group Full time £20,000 - £30,000 per year

    As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive...