Product Manager

Location/s: London or Birmingham, UK
Recruiter contact: Nikki George

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

About the business unit 

Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Our Central Digital team supports business units across the UK, Europe and Middle East to leverage digital to win more work and deliver more efficiently on projects.

Overview of the role

Join a team that's shaping the future of infrastructure through cutting-edge digital solutions.

As a Product Manager within our Central Digital team you will be a key member in our product teams, developing products and product extensions that solve infrastructure industry challenges for clients across the UK, Europe and the Middle East. You will have exposure to a wide range of markets and service lines across Mott MacDonald; supporting colleagues with varying levels of digital maturity to translate their knowledge, processes and methods into digital solutions that add value for our clients and deliver return on investment to the business.

You will play a crucial role in working across multiple products to ensure our solutions meet business and client requirements and are developed and managed according to product management best practices. You will lead the development of product strategies and roadmaps and seek to leverage best practice approaches and tools for product management as part of our Product Lifecycle Management Framework.

You will work to understand the business and market needs and oversee the gathering of user, functional and non-functional requirements to inform the product roadmap. You will also play an important part in how we interface with project teams across the business, helping drive up user numbers and net promoter scores through scaling the deployment of our solutions on projects.

Key responsibilities and duties include:

• Produce product strategies and roadmaps for solutions in the portfolio to meet business needs
• Proactively monitor product health indicators for products within the portfolio, helping to grow user numbers and enhance user experience
• Collaborate with business stakeholders to define and capture user stories for prioritisation in development sprints
• Adhere and contribute to our Product Lifecycle Management framework for the solutions portfolio
• Ensuring ongoing quality and continuous improvement within the product visions, strategies and roadmaps in the context of broader organisational strategies and goals
• Support colleagues across our Central Digital team in understanding and communicating what each solution offers and the combined value proposition of the entire suite
• Manage delivery processes as solutions are deployed to multiple projects, and evolve and improve those processes as solutions mature and scale to hundreds of live deployments

The role will also involve aspects of:

• Translating business and user needs into product strategies and roadmaps that inform development actions
• Incorporating data, research and market analysis to inform product strategies and roadmaps
• Overseeing and advocating use of product discovery techniques, such as rapid prototypes, wireframes, mock-ups and running A/B tests
• Defining success metrics and ensuring products consistently capture and act on customer and user feedback
• Working with the Product Lead (an infrastructure subject matter specialist) to agree timelines, deadlines and release plans for the development of new features
• Supporting initiatives to increase product awareness, adoption and usage, producing high-quality content to support these initiatives i.e. case studies, thought leadership, user guides and website
• Sharing product management best practices across immediate and wider team

Candidate specification

Essential:

• Three+ years of experience as a product manager in either a cloud computing environment or equivalent experience in a customer-facing role
• Experience of working with agile methodologies, e.g. managing a scrum team and owning the product/sprint backlog
• Strong presentation skills with a high degree of comfort speaking with executives, domain experts and software engineers
• Excellent analytical, planning, organisational and technical and skills
• University degree or equivalent practical experience in a relevant discipline
• Natural communication skills, able to explain the "why" behind product strategies and development decisions and develop engaging narratives and pitches
• Experience developing product strategies and roadmaps

Desirable:

• Product management certification or equivalent
• Experience introducing software as a service solutions to the engineering, construction and infrastructure industry
• Experience working with offshore software development or engineering teams
• Knowledge of user research / user experience methodologies and translating those into value driven features
• Knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space
• Knowledge of the infrastructure / construction industry including one or more of our core markets (water, energy, transport, buildings, defence and security)

UK Immigration

Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Agile working  

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.

Equality, diversity, and inclusion 

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you.

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years' service.
• Variety of employee saving schemes and discounts from high-street retailers.

 Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.