Current jobs related to Customer Representative - Uxbridge - Nationwide Building Society

  • Customer Representative

    1 week ago

    Uxbridge, United Kingdom Nationwide Full time

    It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team. We need a Customer Representative for our branch in** Uxbridge**. This role is full time, 35 hours per week, Monday to Saturday. If this role is advertised as part time the salary will be pro rata. Your training will...

  • Customer Support Representative

    1 week ago

    Uxbridge, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...

  • customer service representative

    1 week ago

    Uxbridge, England, United Kingdom Ski Bartlett Full time

    Customer Service RepresentativeEstablished in 1965, Ski Bartlett is one of the UK's most popular independent ski shops, with over 55 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski products and our...

  • Customer Assistance Representative

    3 days ago

    Uxbridge, England, United Kingdom Enterprise Flex-E-Rent Full time

    OverviewCompetitive Salary + Career ProgressionJoin a Team That Keeps the UK MovingMake Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. AtEnterprise Mobility, we operate one of the UK's most diverse and dynamic vehicle fleets. Now, we're looking for a motivated and...

  • Customer Assistance Representative

    2 weeks ago

    Uxbridge, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in theUK and have a growing fleet of over 45,000 vehicles; from small cars to heavy goods vehicles,...

  • Sales Representative

    5 days ago

    Uxbridge, United Kingdom Everest Full time

    Job DescriptionAn exciting opportunity to work with Everest, a brand name within the Home Improvements sector.Everest a brand built on values of innovation, communication, ownership, and collaboration, is now looking for field sales representatives who are eager to join a forward-thinking team, where your ambition and customer-focused attitude will be valued...

  • Customer Service/sales Representative

    1 week ago

    Uxbridge, United Kingdom LPN GROUP LTD Full time

    Whether you are new to sales or have experience, our office based in Slough is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is...

  • Sales Representative

    1 week ago

    Uxbridge, United Kingdom Kerr Dental Full time

    Join to apply for the Sales Representative role at Kerr Dental Overview Responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin...

  • Customer Service Representative

    2 days ago

    Uxbridge, United Kingdom The Directory Guys Full time

    Due to continuing expansion, The Directory Guys are looking to recruit a number of experienced customer service focused professionals for their location in Uxbridge. This role involves maintaining and developing existing client relationships. Fantastic career progression, with the potential to work and travel overseas. The company are market leaders in...

  • Customer Service Representative

    1 week ago

    Uxbridge, United Kingdom The Directory Guys Full time

    Due to continuing expansion, The Directory Guys are looking to recruit a number of experienced customer service focused professionals for their location in Uxbridge. This role involves maintaining and developing existing client relationships. Fantastic career progression, with the potential to work and travel overseas. The company are market leaders in...

Customer Representative

2 weeks ago

Uxbridge, United Kingdom Nationwide Building Society Full time

Location

Uxbridge / Middlesex

Salary

From £25,250

Contract

Permanent (Full Time)

Reference

982

Closing Date

28 October 2025

Job description

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don't worry you will be trained up on this.

It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team.

This role is a Permanent position working full time, 35 hours per week, Monday to Saturday in our Uxbridge Branch.

If this role is advertised as part time the salary will be pro rata.

You'll need to be within a 45 minute commute of the branch you're applying to work in, and here's the good news. Whilst major banks continue to close branches, we're keeping ours open. Nationwide's commitment to the High Street means we now have the UK's largest network, with over 600 branches. So if the location you're considering is outside the 45 minutes then please check our other vacancies that are closer to you.

Your training will be based virtually in branch.

Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing

What is important is to know every branch is different, and we are all in this together working to have the best version of our branches

What can't a Customer Representative do This is the great part about this role, it's so versatile. There is an opportunity to work on the counter completing transactions and educating customers on our digital services and easier ways to bank with us. Your role may include dealing with customer queries through our various channels including online and via the phone.

We build up our knowledge day in day out to ensure we can answer all our customers' queries. They are the most important part of our day.

About you

We're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because our customers are made up of so many different kinds of people and we want our employees to be just as diverse.

Are you someone who really does want to make a difference for our customers? Working for a building society you will have the opportunity to change someone's life for the better. You'll take care of our customers from guiding them through online banking to discussing our range of services whilst adapting your style to suit all our customer's needs. You need to be comfortable using digital tools and applications.

We are the front line in protecting our customers, building our society

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

  • Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
  • Say it straight - We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
  • Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
  • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

  • 25 days holiday pro rata
  • From January 2026, all colleagues will have access to fully funded private medical insurance
  • A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • A great selection of additional benefits through our salary sacrifice scheme
  • Life assurance worth 8x your salary
  • Wellhub – access to a range of free and paid options for health and wellness
  • Up to 2 days of paid volunteering a year
  • London top up payment of £2,093 per annum, pro rata
Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

Once we've received your application successfully, we will invite you to the first stage; our online assessments

Within a few hours you'll receive a link to your unique candidate hub – here we'll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments – all focussed around what's important to us in a member facing role at Nationwide.

In your candidate hub you'll also be able to get hints and tips and watch video's from our colleague's giving you a really good idea of what it's like to work here at Nationwide.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.