Practice Manager

2 days ago

London, Greater London, United Kingdom Creature Comforts Full time

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service at our soon to be brand new Clapham clinic

As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.

Job Requirements

  • Proven experience in a Practice Manager role within a veterinary setting (desired)
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in using veterinary practice management software (driven to learn)
  • Ability to handle multiple tasks and prioritise effectively
  • Strong problem-solving skills and attention to detail
  • Commitment to delivering high-quality care and customer service

Responsibilites

  • Oversee the daily operations of the veterinary clinic
  • Manage and support clinical and administrative staff
  • Ensure compliance with all veterinary regulations and standards
  • Implement and maintain efficient workflows and procedures
  • Monitor financial performance and manage budgets
  • Coordinate with veterinary professionals to optimise patient care
  • Handle client inquiries, complaints, and feedback
  • Maintain inventory and order supplies as needed
  • Foster a positive and collaborative work environment

Why join Creature Comforts

  • Working in a beautiful clinic, alongside highly skilled veterinary professionals
  • Being part of a people (and animal) first culture
  • 25 days annual leave, plus your birthday off after one year
  • Salary sacrifice pension scheme provided by Nest
  • World class team, with room to grow and learn
  • Regular company social events
  • A secure & growing business.

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