Clinic Co-ordinator

1 week ago

Nottingham NG JD, United Kingdom Dr. Gabriela Aguilar Medica Aesthetics Full time

Job post summary

Date posted: 20th October 2025

Job Description:

About Us:

We are a dynamic and patient-focused clinic committed to providing exceptional care and service. We are looking for a tech-savvy, organised, and proactive individual to join our team and ensure smooth day-to-day operations, both front-of-house and behind the scenes.

Key Responsibilities:

  • Welcome and assist patients, ensuring a professional and comforting experience.
  • Provide high-quality customer service, responding to enquiries via phone, email, and in-person.
  • Assist patients during appointments, providing support and reassurance as needed.
  • Maintain and organise patient records, both paper-based and digital, as we transition to a new digital system.
  • Conduct regular file audits to ensure completeness, accuracy, and compliance.
  • Data input and management, ensuring accuracy and confidentiality of patient information.
  • Assist with billing, invoicing, and general administrative tasks.
  • Schedule appointments, meetings, and events using company calendars.
  • Prepare clinic files and ensure all paperwork and signatures are complete.
  • Order and manage clinic supplies, equipment, and stock, including stock takes.
  • Liaise with doctors and clinic staff to ensure smooth daily operations.
  • Support clinic operations including heating, internet, and other behind-the-scenes management tasks.
  • Take minutes during meetings and assist with general administrative support for senior staff.
  • Manage social media scheduling via Meta Business Suite and contribute to website updates; experience with Wix is a plus.
  • Ensure compliance with CQC guidelines for clinic operations, hygiene, and documentation.
  • Be responsible for the cleanliness and presentation of the clinic, ensuring all areas are tidy, hygienic, and prepared for patient appointments and medical consultations.

Requirements:

  • Strong IT skills, including Microsoft Office (Word, Excel, Outlook), Google Workspace, and other digital tools.
  • Experience with social media management and website platforms (Wix experience advantageous).
  • Excellent organizational and multitasking abilities.
  • Strong interpersonal and communication skills; confident in dealing with patients and staff.
  • Ability to work independently and take initiative in a fast-paced environment.
  • Comfortable with administrative, PA-style responsibilities, and patient-facing tasks.
  • Attention to detail and high levels of accuracy, especially with data entry, stock takes, and file audits.

Benefits:

  • Opportunity to work in a supportive and professional healthcare environment with exceptionally lovely patients.
  • Exposure to both administrative and patient care aspects of clinic operations.
  • Ongoing training and development opportunities.

Job Type: Part-time

Working hours: 18 hours per week

Job Type: Part-time

Experience:

  • receptionist: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: Clinic Co-ordinator

Job Type: Part-time

Pay: £12.50 per hour

Benefits:

  • Company pension

Work Location: In person

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